Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
18 reviews
5 stars
3
4 stars
1
3 stars
1
2 stars
3
1 star
10
- MLMags LouAgsNov 13, 20241.0Really unpleasant place to do business. Rules are constantly changing and nine times out of 10 I walk out feeling so frustrated. Will be looking for a new bank. Such a shame because it didn’t used to be like this. Signed, Customer of nearly 25 years
- SPSara PriestJan 6, 20241.0We arrived at the branch at 11am to close out our lock box . I waited 25 minutes in line only to find out that I had to see a banker. I then got in line to see the 1 banker on site. At 12 noon, he came out to say that he probably wouldn’t be able to get to those in line today that they closed at noon. Mind you we had been waiting an hour to be seen for something that should take10 minutes. And what business doesn’t honor those who are present and in the building before the time of closure. Albeit, a business that people who have full time jobs have hours that are impossible to get into the bank. I guess “ Bankers hours” are real without regard for their customers. I can honestly say I’ve never done this before and have also NEVER been told I couldn’t be seen. Very frustrating!
- NANancy AmirDec 14, 20231.0Don’t use this bank. They are all very dishonest people especially the manager who is not fit for her role. Go somewhere else. They are very rude.they don’t even want to fix their own mistake which is taking place in their own branch. Just a waste a time. Please value your own time and don’t use this bank at all.
- LMLeonardo MedinaJun 16, 20221.0Awful branch. Bad customer services. Tellers do not know how to do their job and they think that you are there to get benefits and they still not understand that you are a customer I need to be treated as. Truist need to train this people better. This branch is just not up to Truist other branches standard. This people need to have better management.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 731 Cool Springs Blvd?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What are the regular branch hours for Truist at this location?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to help you save for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by visiting the branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using your checking account.
What services are available at this Truist branch?
The branch offers deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury and trust services, wire transfers, and foreign currency exchange.
Which nearby healthcare providers are close to Truist at 731 Cool Springs Blvd?
Nearby healthcare providers include MedManagement Inc, Ancient Healing and Wellness for the whole family, AccentCare Hospice, AccentCare Home Health, and doctors like Cheryl Nabors, MD and Kenzie Smith, MD.
Are there financial advising services near the Truist branch?
Yes, nearby financial advising services include Compass Advisory Group, Premier Private Wealth, Damon Kindred - Licensed Assistant, and Jeremy Sweeney - Ameriprise Financial Services, LLC.
What nearby transportation services can help me reach Truist at Cool Springs Blvd?
Williamson County Taxi and A1 Brentwood Franklin Taxi provide taxi and airport shuttle services near the Truist branch for convenient transportation.
Does Truist support languages other than English?
Yes, Truist offers services in both English and Spanish to accommodate customers.