Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
24 reviews
5 stars
11
4 stars
1
3 stars0
2 stars
1
1 star
11
- MMMark MontgomeryNov 5, 20255.0The drive thru teller was very nice, she greeted with a smile and said " good morning sir " and then proceeded with the deposit for my account. Made my day!
- SSSorhagsOct 20, 20255.0Go to this location the most often and they always take care of my needs in a fast and efficient fashion!
- DJDerrick JonesSep 23, 20251.0Horrible customer service! Joey is a terrible Branch manager. They decide that if the employee says it didn't happen or they never said it they side with their employees and not the customer. I am speaking about Lindsay Richardson. Horrible customer service. Bank somewhere else
- DDDeoAug 8, 20231.0Super slow drive thru when I was the only person at the bank. Why does it take 20 minutes to make a deposit? Then was told the teller lost my money? Had to wait for them to do a "balance" to confirm how much money I gave them. Had to wait another 20 mins while they did that. This place is ridiculous.
- JSJoseph StammFeb 10, 20144.0Wish they post their banking hours on the web site.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Franklin, TN?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at the Franklin location?
Truist offers deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
What are the regular business hours for Truist in Franklin?
Regular branch hours are Monday through Thursday 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open an account at Truist?
You can open an account online, visit a branch during business hours to get a temporary debit card immediately, or call 844-487-8487 Monday through Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM.
How do I activate my Truist debit card?
You can activate your debit card online, which enables you to make digital purchases and in-person payments using your checking account.
What nearby ATMs are available around Truist in Franklin?
There is a Truist ATM located nearby, making it convenient for you to access cash and conduct banking transactions close to the branch.
Are there fitness or wellness centers near Truist in Franklin?
Yes, Curves gym and several beauty salons and spas like Eight.Six.Five and Suite Serenity are nearby, offering options for fitness and personal care before or after your visit to Truist.
What dining options are near the Truist branch in Franklin?
Chick-fil-A is a nearby fast food restaurant where you can grab a meal, and Gerald's Coffee Service offers coffee and quick bites, convenient for a break during your banking trip.
Can I find other banking or financial services near Truist in Franklin?
Yes, Fifth Third Bank is a nearby financial institution offering banking and mortgage services you might compare or use alongside Truist's offerings.
Does Truist in Franklin offer services in languages other than English?
Yes, the Franklin Truist branch provides services in both English and Spanish to accommodate diverse clients.