Business Details
About
BankBusiness Banking ServiceCommercial Mortgage LenderMortgage LenderMerchant POS ServicesConstruction LoansOnline Banking
Family owned and operated community bank dedicated to the growth and success of the areas we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
4.8
169 reviews
5 stars
159
4 stars0
3 stars1
2 stars0
1 star
9
- BBBrandon BowersNov 14, 20251.0Idk how many problems I've had since the new app but I will say this; If I link my wells fargo and capital one accounts I should be able to make a transfer to those accounts. Why let me link my accounts but let me transfer to those accounts. I'm pulling cash out and manually doing it myself. There's definitely better banks than citizens bank. Slow processing too. They want to hold your money till last second when my other accounts process almost instantly. Too slow for me and half the app doesn't even work.
- JHJennifer HughesNov 3, 20255.0Always the friendliest tellers
- LZLink ZeldaOct 17, 20255.0Would recommend everyone is so friendly
- ASApril SwineyOct 14, 20255.0I've always had a good experience with Citizens Bank. I most often use the Broad Street location drive through. Donna is always very friendly and addresses me by name which I appreciate. She is efficient and friendly. Years ago when we moved back to Elizabethton from out of state, we went to Carter County Bank to open an account. They were not helpful so we went to Citizens and have been banking here for 23 years.
- JSJesse SheppersonOct 11, 20255.0Best local bank in town!!! Rachel was so friendly and helpful. Would highly recommend to anyone wanting friendly hometown service with a smile.
Frequently Asked Questions About Citizens Bank
What are the regular business hours of Citizens Bank?
Citizens Bank is open Monday through Friday from 9:00 AM to 4:30 PM, and on Friday until 5:00 PM. The bank is closed on Saturdays and Sundays.
Does Citizens Bank offer drive-through banking services?
Yes, Citizens Bank has a drive-through open Monday through Thursday from 8:30 AM to 4:30 PM and on Friday until 5:00 PM. It is closed on weekends.
Where is Citizens Bank located?
Citizens Bank is located at 300 Broad St., Elizabethton, TN 37643, United States.
Can I visit Citizens Bank's website to learn more or contact them?
Yes, you can visit their website at https://www.citizensbank24.com for more information and contact details.
Does Citizens Bank require appointments for banking services?
No, Citizens Bank does not require appointments for their services.
How can I get in touch with Citizens Bank for customer service?
You can contact Citizens Bank by phone at +1 423-543-2265 or email them at customerservice@citizensbank24.com.
What types of banking services does Citizens Bank provide?
Citizens Bank offers a variety of services including business banking, commercial mortgage lending, mortgage lending, merchant POS services, construction loans, and online banking.
Are there other banks or financial services near Citizens Bank?
Yes, nearby financial services include Regions Bank, Western Union, Tri-Cities Finance, and Happy Valley Credit Union. This can be helpful if you need additional banking or money transfer options around the area.
What nearby dining options are available around Citizens Bank?
There are several nearby restaurants including Big Dan's, Pizza Hut, McDonald's, and KFC, where you can grab a meal before or after your visit to the bank.
What nearby services can I find around Citizens Bank that might be useful during my visit?
Nearby services include Walgreens pharmacy and convenience store, UPS Access Point location for shipping, and Soapy Sudz Coin Laundry for laundry needs.