FirstBank

4.2
23 reviews

Hours

Reviews

4.2
23 reviews
5 stars
17
4 stars
2
3 stars
0
2 stars
0
1 star
4
  • IP
    Invex Properties
    Oct 3, 2025
    1.0
    I went in to open an account for my business trust; everything went well and they said they were sending me documents to e-sign to open the account. A couple hours later they send me an email out of the blue saying my trust was denied an account so of course I wanted to know why. Never had a single issue opening an account. My credit is good and I keep roughly a quarter million dollars in rotation. Their response: we’re looking into it and we’ll call you tomorrow. I call the next day around 3 because they haven’t reached out. Lo and behold…they didn't work today. Not sure why you'd tell someone you'll call them the next day when you know you won't be working, but I digress. I follow up for several days. No answer for several days, just an auto-reply of: ‘we’re still trying to get an explanation.’ So I'm following up and waiting for an explanation, then out of the blue they just send an email that they already ’provided the reasons’. Either the 10 days I was waiting on an explanation was just me misunderstanding, or gaslighting is a company policy here. Completely unprofessional.
  • SL
    Sandra Lockett
    Jul 1, 2025
    5.0
    Very pleasant and respectful I was very pleased with the service provided
  • BM
    Brandy Morris
    Aug 13, 2024
    1.0
    Went to this branch today and was told they couldn't deposit my check!!! No further explanation, just basically "no". I've had an account with firstBank for 11 years. I also deposited a check from the exact business and the exact dollar amount on 7-8-2024 with no issues. I'm sure I could be considered several things but I am not a thief and I don't appreciate being treated like one! I will not be doing business at the Dickson location again.
  • JA
    Jean Alexander
    Sep 6, 2019
    5.0
    I really like this bank. There is never a monthly service fee

Frequently Asked Questions About FirstBank

What are the regular banking hours for FirstBank in Dickson, TN?

FirstBank in Dickson is open Monday through Thursday from 8:00 AM to 4:00 PM, and on Friday from 8:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Does FirstBank offer drive-through banking services, and what are the hours?

Yes, FirstBank offers drive-through banking Monday through Thursday from 7:30 AM to 4:00 PM, and on Friday from 7:30 AM to 5:00 PM. Drive-through is closed on Saturdays and Sundays.