At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I don't have an account here, my mother does. I was depositing for her. I wouldn't bank here. I have assisted her and another friend many times with problems the app and their accounts. In my opinion.
BM
Brandon Marshall
Jun 16, 2025
1.0
The company as a whole is trash they put a 12 day hold on my check i deposited like I don't have bills to pay and never fixed it. Don't waste your time or money here.
LR
Luke Ruecker
May 14, 2025
5.0
Excellent costumer service!
BC
brian clancy
Nov 2, 2023
1.0
Terrible bank I was scammed I reported it to the bank fraud dept.they locked my acct.gave me no information only saying it's under investigation it will take a week .after a week of no money it was locked in acct due to electronic deposit by employer.my funds were locked in acct.i live on a farm and feed farm animals I buy feed once a week at CO op I wasn't able to buy feed this week because bank locked my acct .I pleaded with them to access funds to buy feed they said I have to wait 2 more business days that was Thursday evening which means I have to wait till Tuesday that would make 2 weeks of my money locked in acct .this is deplorable and just not right.i called to report fraud on my acct.and was victimized by the scammer and by the bank.
I believe once this mess is cleared up I'll be banking elsewhere and I have been an acct holder at truist for years.but I will say goodbye soon.
People beware if you get scammed the bank is going to punish you for it.
KC
Kutter Craig
Feb 9, 2022
1.0
Horrible customer service led by a very rude and unprofessional branch manager. I will be taking my accounts elsewhere.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking hours for Truist in Dandridge, TN?
Truist in Dandridge is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist Dandridge?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts designed to help you save for goals or emergencies.
How can I open a new account at Truist Dandridge?
You can open a new account online, by phone, or by visiting the branch during business hours. A branch visit allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments with the funds in your checking account.
Does Truist offer online and mobile banking services?
Yes, Truist provides online and mobile banking services, including options to open accounts and manage finances digitally through their apps.
What financial services does Truist provide besides banking?
Truist offers financial services such as loans, mortgages, investment services, insurance, wealth management, and cash management services.
What banks are located near the Truist branch in Dandridge?
Nearby banks include BB&T and another Truist branch, which may provide additional banking options or services in the area.
What nearby amenities can I visit before or after my appointment at Truist?
You can visit Owens Restaurant for southern American cuisine or the Preserve Health and Wellness center for health services, both located near the Truist branch in Dandridge.
How can nearby real estate agents assist customers visiting Truist in Dandridge?
Real estate agents such as Seth Voelker of Greater Impact Realty and Twin Lakes Realty nearby can help customers with residential or commercial property needs, complementing mortgage and loan services offered by Truist.