Truist

2.8
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
858 HIGHWAY 92 S, DANDRIDGE, TN
37725, United States

Hours

Reviews

2.8
19 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
2
1 star
8
  • SZ
    Sherri Zeitz
    Aug 7, 2025
    3.0
    I don't have an account here, my mother does. I was depositing for her. I wouldn't bank here. I have assisted her and another friend many times with problems the app and their accounts. In my opinion.
  • BM
    Brandon Marshall
    Jun 16, 2025
    1.0
    The company as a whole is trash they put a 12 day hold on my check i deposited like I don't have bills to pay and never fixed it. Don't waste your time or money here.
  • LR
    Luke Ruecker
    May 14, 2025
    5.0
    Excellent costumer service!
  • BC
    brian clancy
    Nov 2, 2023
    1.0
    Terrible bank I was scammed I reported it to the bank fraud dept.they locked my acct.gave me no information only saying it's under investigation it will take a week .after a week of no money it was locked in acct due to electronic deposit by employer.my funds were locked in acct.i live on a farm and feed farm animals I buy feed once a week at CO op I wasn't able to buy feed this week because bank locked my acct .I pleaded with them to access funds to buy feed they said I have to wait 2 more business days that was Thursday evening which means I have to wait till Tuesday that would make 2 weeks of my money locked in acct .this is deplorable and just not right.i called to report fraud on my acct.and was victimized by the scammer and by the bank. I believe once this mess is cleared up I'll be banking elsewhere and I have been an acct holder at truist for years.but I will say goodbye soon. People beware if you get scammed the bank is going to punish you for it.
  • KC
    Kutter Craig
    Feb 9, 2022
    1.0
    Horrible customer service led by a very rude and unprofessional branch manager. I will be taking my accounts elsewhere.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.