Today I was floored by Clark West. Never ever have I been treated with such disrespect . He has a position of manager. My husband and I have several accounts and CD’s there. We were one of their first customers after opening in 1998. For over a week I’ve been trying to get help with my on line banking. We have never ever had a problem with customer service until today until today. First one representative tried to help me and couldn’t. She’s been with the bank some 20 years and was not aware how to do a simple transaction. She moved me to another representative because of her incompetence. We have never ever complained, however after my disappointment I asked to speak with the manger to explain my distraught. Today is the first day I met Clark West. I can not explain why he was so rude, however he was. We will be closing our the accounts we can ASAP. I hope customers and potential customers would consider banking elsewhere.
CG
Claudia Grenga
Jul 22, 2024
5.0
Have worked with and used several banks in Crossville. This, BAR NONE, is the most pleasant to deal with. The folks that work here are simply the VERY BEST. Look no further. THIS IS YOUR NEW BANK. You'll be pleased that you chose First National Bank of TN, Crossville.
GO
Gregg Van Oss
Apr 20, 2023
5.0
This bank is great; it has all the services I've ever called for, either for personal or business banking (wire transfers, forex exchange and so forth). They're very helpful and they always have a Scooby Snack and bit of kindness for my dog.
Frequently Asked Questions About First National Bank of Tennessee
What are the operating hours of First National Bank of Tennessee in Crossville?
The bank is open Monday to Thursday from 8:00 AM to 4:30 PM, Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Is First National Bank of Tennessee in Crossville open on public holidays?
The bank is closed on most public holidays including November 11, November 26, December 25, and January 1, among others. It has limited hours on December 24, opening from 8:00 AM to 11:00 AM.
Does the Crossville location of First National Bank of Tennessee offer drive-through service?
Yes, the Crossville branch has a drive-through service available for customer convenience.
Does First National Bank of Tennessee in Crossville provide cash advance services?
Yes, the bank offers cash advance services at this location.
Do I need to make an appointment to visit the First National Bank of Tennessee in Crossville?
No, appointments are not required to visit the Crossville branch of First National Bank of Tennessee.
What is the address and main contact number for First National Bank of Tennessee in Crossville?
The bank is located at 1386 N Main Street, Crossville, TN 38555. The main phone number is +1 931-484-2265.
What are some nearby dining options to First National Bank of Tennessee in Crossville?
Nearby dining options include Hibachi Super Buffet for Chinese cuisine, Taco Bell for fast food, Cancun Mexican Restaurant, and Tokyo 1 Japanese Steak House for Japanese and steakhouse dining.
Are there other banks or ATMs near First National Bank of Tennessee in Crossville?
Yes, nearby financial services include U.S. Bank locations and ATMs close to the First National Bank branch, as well as TitleMax Title Loans.
What nearby services might be useful when visiting First National Bank of Tennessee in Crossville?
Nearby useful services include the United States Postal Service for mailing needs, Crossville Consignments for retail shopping, and Bilyeu CPA Group for accounting services.
Where can I find more information about First National Bank of Tennessee in Crossville online?
You can visit their website at https://www.fnbotn.com/locations/crossville/ or check their Facebook page at https://www.facebook.com/102561785790975 for updates and information.