Truist

2.9
44 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1136 N GERMANTOWN PKWY, CORDOVA, TN
38016, United States

Hours

Reviews

2.9
44 reviews
5 stars
17
4 stars
3
3 stars
1
2 stars
3
1 star
20
  • NP
    Norman R Parker
    5 days ago
    2.0
    I have been to this location eight times for the ATM. Six of those times the ATM was either being serviced or turned off. On my most recent trip I asked the ATM repairman, at around noon, when should I return? He said "tomorrow." I have quit going to this location as it is likely the ATM is not operable and it is therefore a waste of time.
  • DV
    DUNG VO
    Oct 27, 2025
    1.0
    The worst clerk and customer service compare to all other branches.
  • JD
    James Daniels
    Oct 7, 2025
    1.0
    Never easy to deal with. Seem to try to find ways to make banking diff.
  • T9
    TKing 901
    Jul 4, 2025
    5.0
    My Mother had just died a week and a half ago and we were waiting on the insurance check to bury my Mother...When we got the checks I was told there would be a hold..ALEXIS V.WALKER then asked me what was I trying to do and I told her I needed the check now because I was trying to bury my Mother and the funeral home had said I couldn't see her until I paid...Mrs.Walker then went to WORK!!!! This was on a Thursday and my Mom's wake was Friday and funeral was the following Saturday..She called the insurance company to verify the check and then she called the funeral home explaining the situation and she told them that the funds would be available at midnight....When she got off the phone I immediately asked her when could I see my Mom and she said they said I could see her that day.I was in tears because she went over and beyond to help me..I thank God for Alexis and I will never forget how kind she was to me..I wanted Truist to know how much of an asset she is to this company..I just wanted to give her her flowers..

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.