First Horizon Bank - Cordova, TN - Trinity Rd

3.0
48 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Cordova. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Cordova, TN - Trinity Rd
8000 Trinity Road, Cordova, TN
38018, United States

Hours

Reviews

3.0
48 reviews
5 stars
22
4 stars
1
3 stars
2
2 stars
3
1 star
20
  • KF
    Kyma FauX
    Sep 4, 2025
    5.0
    Keith helped me open a business bank account and was polite and professional. Give this man a raise
  • KC
    K Crawford
    Aug 8, 2025
    1.0
    I just came into cash a check I am not a member of first horizon Bank but the young lady Likitha Mc Graw was very unprofessional. Our conversation was pleasant until she gave me back my money I know that she may have had a hard time to verify the check. And I might not have came in looking the best this but I am profoundly a person that works under St Jude Hospital and if this is the way that the people at the bank treat you by giving your money not in your hand but on the counter now I do have a problem with that and for the fact that I did not say nothing right then in there not to make a scene because of the way that I was looking this morning I would have said something but I let it go but this is another reason why I will not for any reason have an account with you all and my job glorifies y'all as being a great bank to bank with but after having the experience that I had today that would be a no simply because when you're dealing with customer service you should be able the same way that I gave you the check in your hand is the same way that you should have gave me my money back in my hand and not give it to me on the counter as if I had a disease I hope that you have at this branch You have a conversation with all of your employees about having great customer service and not giving people their money on the counter so for that I will have to give you a one star And the cameras will notify to see that she did do such a thing and this just happened today 8/6/ 2025. And I came in about 11: 15 just left out maybe 11:20 maybe 11.23 this morning and I had a blue scarf my head
  • PN
    Peter Neck
    Jul 7, 2025
    1.0
    Stay away from this branch, Trinity. And especially Phillip Tillman. Go to Germantown/wolfchase branch. Never had issues there. Also. The reply they posted is not correct. Phone number posted is not a working number
  • KW
    Kandis Williams
    Nov 20, 2023
    1.0
    Just left this bank about 20mins ago….. I normally have great relationships with banks, but my review is based on THIS location, not First Horizon but my experience with this location. Basically I received a high value check, I deposited the check at my own bank(Not first horizon) due to the deposit being on a Friday of course it’s going to take some days but my bank stated in order to lift the hold the “cleared” portion had to be done by this bank. I went to the teller, was speaking with a nice representative, as I’m asking her to let me know how long before my check clears(shows a copy of their check), she pulls up the account. She says, the funds are there but it hasn’t cleared it may clear tonight . As I proceed to ask more questions about my personal check I received, an African American older lady and a white older lady begins chiming in the conversation yelling, “We can’t give this information; this is private” Yelling at the top of their lungs! I’m looking at the two women like how dare you all enter into a conversation not concerning you and no personal information was being asked! I specifically was asking about MY personal check because I didn’t want a bounce in MY account. The level of professionalism is just absurd. I don’t know if they were doing it to try and embarrass me or what the issue was but it was very very rude and something needs to be done about this location. It’s ridiculous! The customers behind me was just staring ..because they were trying to pretty much imply I was trying to receive personal banking information when I just wanted a verification of the personal check I received. I’m a wealthy individual and for that FIRST HORIZON ON TRINITY WILL NEVER RECEIVE MY BUSINESS!
  • KJ
    k johnston
    Aug 28, 2021
    1.0
    Going for 1 star because 0 isn’t an option. Staff completely misinformed about how the accounts work. They said my personal checking and small business account would be able to quick transfer, but that is absolutely not true. On top of that when I deposited into my business account, they put it into my personal checking. It’s the weekend and these circumstances have caused me a great deal of stress. It’s only my first week of banking here and I already can’t wait to close my account. See you Monday first horrible- I mean horizon. and then never again

Frequently Asked Questions About First Horizon Bank - Cordova, TN - Trinity Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.