This bank is the worst bank I've had. for context, I have three different banks discover, Navy Federal and US Bank this bank is worse than all of them. I first got discover because first national would lock my card every time I tried to buy something online and Make me get a new card every time so I took all my money out and put it in discover except for $28. fast forward today over a year later of no activity and a card that was turned off by them. someone got my card in the UK and used it took all the money I went in told them about the fraud she said "yeah there's been a few frauds lately" and slid me a paper that said I would have to pay $10 for a new card no offer to give me my money back I was like no I want to cancel my account so I went up to a different lady. she said the fraudulent charge was still pending so I couldn't close the account so in short if you want your money to be stolen from you get this Bank
EB
E.N.D. Billy Bob
Oct 10, 2025
1.0
Wouldn’t cash my son’s check for me!!!! We have been getting it cashed by me since July!!! And yes I have an account with first national!!!
CS
Curt Smith
Sep 2, 2025
5.0
The absolute best people to bank with.
TP
Todd Pomponio
Sep 28, 2023
1.0
Absolutely the worst place to bank. Constant money holds, terrible at communicating, very rude service from Lisa. My card had a fraud charge on it so the bank closed the card but failed to even mention it to me. When I finally got ahold of them, they said they will send a new card. Here I am TWO WEEKS later STILL without a card. I called to inquire about when I would get it and they said they just mailed it yesterday. I have bills that are past due, a car payment and insurance past due all because they can’t learn how to us basic mail. I recommend everyone use ANY OTHER BANK BESIDES THIS TERRIBLE INSTITUTION !!!!
Frequently Asked Questions About First National Bank of Tennessee
What are the regular operating hours of First National Bank of Tennessee in Cookeville?
The bank is open Monday to Thursday from 8:00 AM to 4:30 PM, Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Is First National Bank of Tennessee in Cookeville open on public holidays?
The bank is closed on most public holidays including November 11, November 26 and 27, December 25, January 1, and others. On December 24, it operates from 8:00 AM to 11:00 AM.
Does the Cookeville branch of First National Bank of Tennessee offer drive-through service?
Yes, the Cookeville location has a drive-through service available for customer convenience.
Can I get cash advance services at the Cookeville branch of First National Bank of Tennessee?
Yes, the bank does offer cash advance services at the Cookeville branch.
Do I need an appointment to visit the Cookeville branch of First National Bank of Tennessee?
No, appointments are not required to visit the Cookeville branch.
Where is the Cookeville branch of First National Bank of Tennessee located?
It is located at 412 S Jefferson Avenue, Cookeville, TN 38501, United States.
What is the contact number for First National Bank of Tennessee in Cookeville?
You can reach the Cookeville branch at +1 931-528-2265 or use their toll-free number +1 888-777-9798.
Are there any nearby places I can visit before or after banking at First National Bank of Tennessee in Cookeville?
Yes, nearby places include Bubba Gandy Seafood Cajun Market for dining, Abloom Reflexology for wellness services, and Canvas Salon for beauty and hair care.
If I need dental services near First National Bank of Tennessee in Cookeville, where can I go?
Nearby dental services include Dycus Dental: Dr. Richard Dycus, Tooth Fairy Express, and Cookeville Regional Dental, all located close to the bank.
What local amenities can help me find the bank easily or attend to errands nearby?
Locations such as Kroger and Kroger Fuel Center are nearby for shopping and fuel, while Coinstar ATMs and Western Union services are also close for additional financial needs.