Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
26 reviews
5 stars
9
4 stars0
3 stars
1
2 stars0
1 star
16
- MBMichael BohnerMay 24, 20221.0Ridiculous! Tried to do a wire transfer of MY MONEY!!. That was on 5/13. I have called for 3 days. No one answers. All I get is a recording (Collierville branch). Left 7 messages - no call back. Finally called the corporate number. After 48 minutes, we got "disconnected." I'm not in TN any longer so I can't just run up to the bank. One would expect that a business would answer the phone. If not - at least the courtesy of a return call doesn't seem unreasonable.
- JSJoann StricklandDec 6, 20191.0Heather H has such a bad attitude if you need help outside of a normal transaction, she was too busy talking over me without asking me what was wrong. She assumed she had the answer before I presented my question. This all had to do with my CASHIER'S CHECK being returned. Cashier checks has always been guaranteed money. She did not want to believe that something went wrong on the banks end!
- RHRichard HillApr 5, 20191.0Bank is understaffed! You will need 20 mins for drive thru deposit if you are only car. Be prepared to wait over an hour if 2 cars are in front of you. You cannot leave as cars are behind you. I tried calling the manager and no team member was available to take call so it routed me to voice mail. Very poorly managed.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Collierville?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at the Collierville location?
Truist provides services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment and treasury services, trust services, foreign currency exchange, and more by appointment.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours for a temporary debit card, or by phone calling 844-4TRUIST (844-487-8487) Monday to Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
Do I need a debit card and checks for a Truist checking account?
Checking accounts are for day-to-day transactions with debit cards and checks. Savings accounts are primarily for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments.
What languages are supported at Truist Collierville?
The branch supports both English and Spanish languages.
What are some nearby banks if I am visiting Truist Collierville?
Nearby banks include First Tennessee Bank, First Horizon Bank, BankTennessee, Triumph Bank, and Simmons Bank, which may be convenient for additional banking services or comparisons.
Are there any nearby places to grab coffee before or after visiting Truist?
Dutch Bros Coffee is nearby, a great spot to enjoy a beverage before or after your banking visit.
What leisure or shopping options are near Truist Collierville?
Nearby attractions include the Water Tower District at Schilling Farms for landmark visits, Eden Cakes bakery for treats, and The Awards Place for souvenirs and shopping.
Where can I find medical or wellness services near Truist Collierville?
Nearby you can find Total Health Medical Clinic, Collierville Periodontics, and Embrace Skin and Wellness for various health and wellness needs.