Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
61 reviews
5 stars
20
4 stars
4
3 stars0
2 stars
2
1 star
35
- GCGermain Marie CamaraNov 15, 20255.0This Truist branch is actually focused on their customers needs than any other thing ,I do appreciate their professionalism and confidence to help
- GGGarryNov 13, 20251.0Drive through Closed at 2:50 on a Thursday. Tried to call for an explanation. Can't speak with a live human. Always slow service. I've never been a fan since the one at Farmland Corners closed down. I need to find another bank. 😩
- SFSmith FamilyAug 15, 20251.0The ATM machine took my cash deposit, gave me an error receipt and didn’t credit my account. Filed a claim but they said if the left over money in the machine was anymore or less than my deposit I wouldn’t get the money back because there’s no proof it’s mine. People inside were absolutely no help, customer service no help.
- SGSue GerenJul 23, 20255.0I don't understand the bad reviews I've been with this bank over 40 years back when it was still called Suntrust. I've never heard them be rude with anyone. They have always been very nice, welcoming everyone who walks in the door.
- LPLakota PhillipsFeb 25, 20211.0So done with these people. I've been with suntrust for 10 yrs and this has become out of control. They treat people how ever and have no care for anyone. Ihave money missing from my account and get told you need to keep up with your account and it's my fault. Lol I have screen shots where it's gone. If I didnt keep up with my account I would not have before and after. Durrrrrr . And you work for a bank. Get a clue
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Mouse Creek?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at its Mouse Creek location?
Truist offers deposit transactions, loans, credit cards, mortgage loans, insurance services, investment and treasury services, trust services by appointment, foreign currency exchange, and business loans among others.
What are the main business hours for Truist in Mouse Creek?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Note that CDs can only be opened at a branch. Online applications require a waiting period for debit cards, but branches provide temporary debit cards immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments.
What nearby places can I visit before or after banking at Truist in Mouse Creek?
Near Truist, you can visit Spectrum for internet and TV services, Zen Nail Spa for beauty treatments, and McAlister's Deli for food. These locations offer convenient options for errands or relaxation around your banking visit.
Is there a convenient place nearby Truist for health and medical services?
Yes, nearby is CHI Memorial Convenient Care - Cleveland and Castle Dental, offering medical care and dental services respectively, making it easy to handle health needs alongside your banking appointments.
Where can I get mobile phone or electronics repair near Truist Mouse Creek?
uBreakiFix is located nearby and provides mobile phone repair, electronics repair, and IT services, offering a convenient stop if you have tech issues during your visit to Truist.
Does Truist offer online and mobile banking options?
Yes, Truist provides online and mobile banking services accessible via their apps on iOS and Android, allowing you to manage accounts anytime and anywhere.
What languages are supported at Truist in Mouse Creek?
The Truist branch supports English and Spanish to accommodate a diverse customer base.