Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
66 reviews
5 stars
24
4 stars
4
3 stars0
2 stars
2
1 star
36
- RRRChesterDec 17, 20251.0Pick up the phone during business hours.
- SMSpencer MorrowDec 12, 20255.0I’ve had nothing but great experiences with the Truist Bank here in town. I honestly don’t understand some of the negative reviews because my interactions have been the complete opposite. Amy, Jamie, and Karen are all fantastic to work with and are always friendly, knowledgeable, and helpful. They go out of their way to make sure everything is handled smoothly and that you feel taken care of. I highly recommend this Truist location and the team here.
- BWBrandon WalkerDec 11, 20255.0They are great! Karen, Jamie, James, and all the staff are awesome! Don’t listen to the other rude customers leaving bad reviews. They don’t understand how life works.
- JCjoyce charlesDec 11, 20255.0Strictly the Best at what they do. Karen and Jamie you rock. Always treat me like I'm number one. Thank you Truitt for staffing the Best.
- AWAshley WalkerDec 10, 20255.0Karen, with a K, processed my transaction so fast, I think I heard a 'whoosh' sound as my money flew into my account. It was like watching a financial ninja in action. Five stars for making banking feel less like a chore and more like a magic show!"
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Mouse Creek?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at its Mouse Creek location?
Truist offers deposit transactions, loans, credit cards, mortgage loans, insurance services, investment and treasury services, trust services by appointment, foreign currency exchange, and business loans among others.
What are the main business hours for Truist in Mouse Creek?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Note that CDs can only be opened at a branch. Online applications require a waiting period for debit cards, but branches provide temporary debit cards immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments.
What nearby places can I visit before or after banking at Truist in Mouse Creek?
Near Truist, you can visit Spectrum for internet and TV services, Zen Nail Spa for beauty treatments, and McAlister's Deli for food. These locations offer convenient options for errands or relaxation around your banking visit.
Is there a convenient place nearby Truist for health and medical services?
Yes, nearby is CHI Memorial Convenient Care - Cleveland and Castle Dental, offering medical care and dental services respectively, making it easy to handle health needs alongside your banking appointments.
Where can I get mobile phone or electronics repair near Truist Mouse Creek?
uBreakiFix is located nearby and provides mobile phone repair, electronics repair, and IT services, offering a convenient stop if you have tech issues during your visit to Truist.
Does Truist offer online and mobile banking options?
Yes, Truist provides online and mobile banking services accessible via their apps on iOS and Android, allowing you to manage accounts anytime and anywhere.
What languages are supported at Truist in Mouse Creek?
The Truist branch supports English and Spanish to accommodate a diverse customer base.