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Welcome to First Horizon Bank - located in Cleveland. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
First Horizon Bank - Cleveland, TN - NW 25th St
85 NW 25th St, Cleveland, TN
37311, United States
Hours
Reviews
3.6
26 reviews
5 stars
14
4 stars
3
3 stars0
2 stars
3
1 star
6
- KTKathy R ThomasJul 20, 20255.0I am not a Customer at First Horizon But if I was to recommend it would I yes I would. I had gone to this bank to do a deposit for my neighbor she had been in a car accident and couldn't go to her bank. So I pulled into the drive through and the girl said that one was closed and would I mind going to the other one and I said I'll just come inside she said ok. I was afraid that I wouldn't be able to do the deposit for her but to my surprise I had no problem. I explained to the lady at the counter what had happened and I told her I was trying to help my neighbor she said she was sorry to hear about her accident and there would be no problem doing the deposit for her. The young lady that waited on me was Jakki and I couldn't have asked for a more sweater or nicer person that waited on me actually there were only 2 lady's working that day and they were both just as nice as they could be. Thank y'all both so much and God bless y'all
- CSCharles ShanksNov 6, 20224.0Closed the one near me so it's a long drive through town to get to one.
- MHMaureen HeffernanAug 6, 20211.0First they closed the branch on the south end of Cleveland, TN which makes it very inconvenient to have to travel across town to do any banking whatsoever. Then I drive across town deposit money in the ATM The ATM takes my money doesn't add the money to my bank account I call the 1-800 number because it's after hours to file an issue with the company. Then call the local branch that it occurred at this morning 8/6/2021, The woman informs me that I have to do an online claim to dispute the money and she's not sure how long it'll take to put the money in the bank account. How is this even acceptable? When this bank was first Tennessee, there were no issues whatsoever. Now this bank is first horizon it has gone downhill drastically for shame on your banking four shame on your customer service for shame on the way you handle your customers. On your banking four shame on your customer service for shame on the way you handle your customers.
- ASAnn SmithAug 28, 20185.0There was a time a couple of years ago that I dreaded even going into the 25th street branch but it really changed! You walk in and everyone greets you and it shows that they are willing to help with a simple deposit or RESOLVE a problem, and their tone of voice is so welcoming! I had a problem this am, I called and spoke to Wendy and she resolved the problem!!!! She was absolutely wonderful and she relieved my stress!!!! Everyone here are absolutely top notch and I so appreciate them!!!! They all need a raise!!!!!
- KRKC roCKs87Jul 18, 20181.0I've had a checking account with this bank sense 1999. 19 years! I go today to try to cash then deposit my paychecks so the money would be available in my account today. They would not cash my checks! I don't understand! I could go to Walmart, pay a fee and cash my checks! I actually have 2 accounts with this bank and they would not cash my checks! How's that even possible!!!! What good are they! I'm cancelling my accounts tomorrow. I wish I would have just done it today and been done with them.
Frequently Asked Questions About First Horizon Bank - Cleveland, TN - NW 25th St
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What documents do I need to open a personal checking account at First Horizon Bank?
To open a personal checking account, you need a $50 minimum deposit, Social Security number, date of birth, and a personal ID like a driver's license or passport.
Can I open a personal checking account online or must I visit a banking center?
Yes, you can open a personal checking account online or visit one of our banking centers to apply in person.
Are there any transaction limits on personal checking accounts?
No, there is no limit on the number of transactions you can make with a personal checking account.
What are the drive-through banking hours at First Horizon Bank in Cleveland, TN?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Does First Horizon Bank offer mobile banking apps for convenient account access?
Yes, First Horizon Bank offers a Mobile Banking app available for both iOS and Android devices for easy and secure banking on the go.
What types of mortgage loans does First Horizon Bank provide?
First Horizon offers fixed-rate, adjustable-rate (ARM), FHA, VA, and jumbo mortgage loans tailored to different financial needs.
How can I contact First Horizon Bank customer service?
You can reach customer service via email at customerservice@firsthorizon.com or by phone at +1 423-559-1083.
Is First Horizon Bank located near any medical facilities in Cleveland, TN?
Yes, the bank is near Hamilton Health-Cleveland and Ocoee Pediatrics, which could be convenient if you are visiting medical facilities and need banking services.
Are there nearby amenities such as postal services and convenience stores near the bank?
Yes, the bank is close to PostalAnnex for shipping needs and convenience stores like Circle K and Speedy Cafe, helpful before or after banking visits.
Can I find other financial and insurance services close to First Horizon Bank in Cleveland, TN?
Yes, nearby you can find Casey Smith Agency - Farmers Insurance and other First Horizon locations, facilitating multiple financial needs in one area.