First Horizon Bank - Cleveland, TN - Keith St NW

3.4
40 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Cleveland. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Cleveland, TN - Keith St NW
3870 Keith Street Northwest, Cleveland, TN
37312, United States

Hours

Reviews

3.4
40 reviews
5 stars
21
4 stars
2
3 stars
2
2 stars
1
1 star
14
  • MM
    Michael Myers
    Nov 2, 2025
    1.0
    When I went to this location it turned out to be a pharmacy with an First Horizon ATM . I've asked Google to update the info.
  • SG
    Sarah Garcia
    Oct 26, 2025
    1.0
    Went to cash a check. They charged me $8 dollars and they couldn’t give me a receipt. Thought that was weird because last week I went there didn’t charge me $8 dollars and they gave me a receipt. Maybe it’s something to do with the cashier I don’t know. How can they not give me a receipt when they’re charging me eight dollars to cash a check. I just thought it was Ridiculous and wasn’t in the mood to ask them about it. Because I’ve been to other banks, and they gave me receipts for cashing a check.
  • AC
    Amy Carson
    Oct 19, 2025
    5.0
    Bradley Taylor is the guy to see! Made the experience super fun! Loved him
  • BT
    Brandon Tate
    Aug 28, 2025
    3.0
    Love this bank. I was going to give it a 4 or 5 star review, because I like the foreign currency exchange program, however I was almost kicked out of the bank because they could not figure out how to properly convert Colombian Pesos into dollars, even though I showed them the exchange rate myself. They said I would end up owing them money if I exchanged, even though it was $400 worth of Colombian Pesos. My only request is to better train your staff to be able to count and understand foreign currency if you’re going to offer this program.
  • MA
    Marcie Akins
    Aug 22, 2025
    1.0
    Now they are charging 8.00 to cash a check.

Frequently Asked Questions About First Horizon Bank - Cleveland, TN - Keith St NW

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.