When you bank with United Community, you'll enjoy convenient access to your personal or business accounts at any of our branches, online or through our mobile app. Open an account, apply for a loan or get sound financial advice from our advisory services. We're in it together, for good.
I highly recommend UCB for all your banking needs. If you are looking for a bank that treats you like a person rather than a number, this is the bank for you!
BS
Banning Stack
Sep 8, 2025
5.0
Excellent staff and bank! Very pleased to have moved from a bigger bank to a local bank.
LR
Lyric Riddle
Dec 13, 2024
5.0
The staff at United Community are very nice and respectful and make it a great experience every time!
RR
R
Dec 13, 2021
1.0
The bank has absolutely no staff. I have tried for days to contact somebody from the bank via telephone. No response. I have an account there, but not for much longer. They offer nothing that you can't get at a fully staffed bank. Definitely no customer service.
Update: When I closed the account, the penalty was outrageous. They had no paperwork to justify the penalty ... unbelievable! They said it was lost in the merger with Reliant ... What? So glad to be away from that place.
MB
Matilda Bishops
Jan 1, 2021
5.0
Johnathan & Candace are such Friendly People always Greeting You As You Come Into The Bank.
What types of checking accounts does United Community offer?
We offer personal and business checking accounts with features like online banking, mobile deposits, and no monthly fees on select accounts. Visit your local branch to find the best fit for your needs.
How do I open a savings account at this branch?
You can open a savings account online or in person. Our team will help you choose between regular savings, money market accounts, and CDs based on your goals.
What do I need to bring to open a checking account?
Please bring a valid photo ID and your Social Security number. Business customers should also bring business formation documents.
Can I apply for a mortgage at this branch?
Yes! Our mortgage specialists are available to guide you through the application process and help you find the right loan for your home purchase or refinance.
What is a HELOC and how do I apply?
A Home Equity Line of Credit (HELOC) lets you borrow against your home’s equity. To apply, fill out the form at ucbi.com/home-equity or meet with a banker at this branch.
Do you offer small business loans?
Absolutely. We provide a variety of business loan solutions including SBA loans, equipment financing, and lines of credit tailored to small business needs. Schedule a consultation with a business banker today.
How do I enroll in online banking?
You can enroll through our website or mobile app. If you need help, our branch staff can walk you through the process.
Can I deposit checks using my phone?
Yes! Use our mobile banking app to deposit checks anytime, anywhere. It’s fast, secure, and easy to use.
What services are available at this branch?
This location offers personal and business banking, mortgage assistance, loan consultations, financial advisor services, and more. Walk-ins are welcome, or you can schedule an appointment.
What services does United Community bank offer?
United Community offers personal and business banking, loan applications, and financial advisory services both in-branch and online.
What are the operating hours of the United Community branch on Chestnut Street?
The branch is open Monday to Thursday from 8:30 AM to 4:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on weekends.
Is the United Community branch on Chestnut Street wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking.
Does United Community require appointments to visit the Chestnut Street branch?
No, appointments are not required to visit the Chestnut Street branch.
What payment options are accepted by United Community?
United Community accepts cash, check, financing, Mastercard, Visa, and Zelle payments.
Where is United Community's Chestnut Street branch located?
It is located at 633 Chestnut St, Suite 100, Chattanooga, TN 37450, USA.
How can I schedule an appointment at United Community?
You can schedule an appointment through their online booking link: http://ucbi.com/schedule.
Can I use the United Community mobile app for banking?
Yes, United Community offers mobile apps for Android and iOS to access your accounts conveniently.
What nearby financial services can I visit around United Community?
Nearby financial services include Cumberland Trust & Investment, Northwestern Mutual, Reliant Bank, and River Associates Investments, which can complement your banking or financial planning needs.
What nearby legal services are available near United Community?
Several legal services are nearby such as Rip Biggs Attorney at Law, Baker Donelson, Grant Konvalinka & Harrison, Law Offices of Lloyd Stanley, and Attorney Tabitha Finch, useful if you need legal advice alongside your financial activities.
Are there dining options close to United Community's Chestnut Street branch?
Yes, The Walden Club and Walden Club, both American restaurants, are nearby and great for dining before or after your visit.