Truist

3.0
9 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3513 DAYTON BLVD, CHATTANOOGA, TN
37415, United States

Hours

Reviews

3.0
9 reviews
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  • IH
    Ian Houser
    Nov 17, 2025
    5.0
    My father passed unexpectedly this summer and I came to this branch to address his accounts. The banker I worked with, Kaplan, was exceptionally helpful, professional, and a pleasure to work with under difficult circumstances. Thank you, Kaplan for providing exceptional customer service!
  • AA
    Amy
    Apr 11, 2025
    1.0
    I attempted to open an online account 2x, with the $400. promotion for new accounts. I received an error message both times. I called the local Red Bank branch, and was advised to come in anytime to open an account. The woman I spoke with further stated that several people have received error messages, due to technical issues. Today I visited the bank, and was asked by the branch manager to provide proof of my attempts. He said, "we can't open an account unless you can provide proof, code". I then sat down, and retrieved the code, proof of my attempts, and showed the branch manager per my phone. He asked me to sit and wait until someone is free to help me. I watched 4 people get service, and I walked out. I will not be back . Namaste all
  • SD
    Shauna Duvall
    Mar 16, 2025
    5.0
    I went in to open a savings account, the branch manager, Lindsay Garcia was so nice! He answered all of my questions was very helpful and really gave me a great customer service experience! I have been banking with them for awhile now, and I'm never disappointed! Thanks Lindsay!
  • RH
    Russ Holloway
    Oct 26, 2022
    1.0
    Super rude. Use a different location.
  • AP
    Anna Pippin
    Apr 10, 2019
    3.0
    I hate going to this particular branch. The staff that works here has an attitude, and not very helpful. The atm is always dirty and not kept clean. Thanks

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.