Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
11 reviews
5 stars
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5
- GGGlenn GatlinMay 21, 20252.0You really should do something about the man in wheelchair by the ATM who harasses me every time I try to make a deposit there.
- DSDustin SmithMar 18, 20251.0Truist sent a credit card to me after someone opened an account in my name. The financial institution never verified my credit or attempted to authenticate my identity via email or the phone number provided. They just sent a credit card to my home. In response the investigator offered no credit monitoring, refund or compensation despite their lax security procedures and inability to safeguard against such activities. They gave me the numbers of the credit bureaus to check my own credit. Thanks for nothing Truist!
- LGLevi GrayApr 12, 20245.0I had some very important paperwork to complete for my professional license verification. Maru provided exemplary service and helped me get everything I needed. I greatly appreciated her kindness, professionalism, and knowledge base.
- ZDZach DownsJun 14, 20231.0Account was closed in March 2023, but keep receiving notices that my account was charged a monthly maintenance fee, causing a negative balance. SO many better banks to go with, Truist is the last on my list, next to a not-fire-proof safe in a volcano.
- WHWilliam HurstNov 3, 20211.0This is not a review for this banking location but a review of SunTrust phone in customer service. Called SunTrust customer service line, after a full 10 minute wait a man answered who could not speak English. He sounded like he was from India or Pakistan with marbles in his mouth. It was terrible, I had him repeat everything guessing at what he was trying to tell me as I repeated it back to him. I had received a $ 45 fee in the mail for a lock box which I have had for 12 years and is free with my account. He put me on hold repeatedly, this went on for 15 minutes or so when he told me that he could not help and I would have to personally go into a Suntrust Branch. Why in the world does this bank even bother with a phone line if this is how they service it?
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch operating hours at 736 Market St Bldg 1, Chattanooga?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services at this location?
No, the drive-through services are closed every day of the week at this branch.
How can I open a new account with Truist?
You can open your new account online, by visiting the branch during business hours, or by phone at 844-487-8487. Note that CDs must be opened in-branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments using your checking account funds.
What types of banking products and services are available at Truist Chattanooga Downtown?
This Truist branch offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What languages are spoken at the Truist branch in Chattanooga Downtown?
This branch provides services in English and Spanish.
Where can I find nearby banks if I need alternative banking services?
Nearby banks include Synovus Bank and First Volunteer Bank, both located close to Truist and offering additional banking options.
Are there any nearby restaurants where I can dine before or after visiting Truist?
Yes, nearby eateries include Bantam & Biddy, Blacksmith's, and Cbc Downtown, which offer great options for meals around your banking visit.
What nearby public services and organizations could I visit in conjunction with Truist?
You might consider visiting Scenic City Women's Network, Benwood Foundation Inc, or Chattanooga Tourism Co. for community services and local information near the Truist branch.
How can I schedule an appointment at Truist branch in Chattanooga downtown?
You can schedule an appointment online via the Truist appointment reservation URL provided on their website.