Truist

2.6
50 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1900 GUNBARREL RD, CHATTANOOGA, TN
37421, United States

Hours

Reviews

2.6
50 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
4
1 star
26
  • FG
    Francisco Gallardo
    3 days ago
    1.0
    Not listening correctly when asking for withdrawal amounts. A professional would have confirmed the amount before taking the wrong amount out of my account
  • FP
    F Phillips
    Nov 12, 2025
    1.0
    There is always an issue at this branch. Today I was there at 9:00 in line at the drive through. Had to wait for the tubes to be sent back after they turned on the open sign. I was first into the stall and it took the teller over 10 minutes to process my deposit. 2 other cars drove in AFTER me and both were served before me. I approached the teller about this and she I’d course became defensive and tried to excuse it. Called the branch and of course no one answers. Had to leave a message for the branch manager to return call. Still waiting for that return call. Just another reason to add to my long list of why to change banks. Truist customer service is ridiculous.
  • EP
    Elyra and Papa
    Jun 18, 2025
    5.0
    Always friendly and helpful. Never a long wait. Highly recommended!
  • JH
    Jessica Hunt
    May 31, 2025
    1.0
    A Saturday morning, I had to go to bank of Lafayette first had 4 people working and no lines, this is a bigger bank and has only 2 people working both the drive thru and in the office! This is absolutely ridiculous honestly
  • SS
    Simranjit Singh
    Dec 6, 2023
    1.0
    I just came on my appointment time what nobody here to attend us and wait like 45 min and no one attend us

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.