Beth and Trinity are the greatest. Our banking experience is always wonderful. We been banking here for a long time and we love this bank.
JM
Janelle McCallum
Oct 10, 2025
5.0
Beth, Trinity, Pat and Esther are 5 Stars! Always cheerful , helpful, and efficient. Now I know why my Dad loved banking here. I do too! Thank you
MT
Mark Thomas
Oct 9, 2025
5.0
The tellers here are the best, especially Ms. Trinity. This is the branch I began my account with Citizens please make sure they know. Also, Ms. Beth.
TH
Travis Hale
Oct 7, 2025
5.0
Everyone extremely nice and sweet there's only five stars on here I give them 10 Stars if you're looking for a bank with professional and courteous service this is the bank for you
What are the regular banking hours for Citizens Bank in Bristol, TN?
Citizens Bank is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
Does Citizens Bank offer drive-through banking services and what are the hours?
Yes, Citizens Bank has drive-through services available Monday to Friday from 8:30 AM to 4:30 PM. The drive-through is closed on weekends.
Where is Citizens Bank located in Bristol, TN?
The bank is located at 310 State St., Bristol, TN 37620, USA.
Is appointment booking required to visit Citizens Bank?
No, Citizens Bank does not require appointments for visits or services.
What types of banking services does Citizens Bank provide?
Citizens Bank offers various services including business banking, commercial and mortgage lending, construction loans, merchant POS services, and online banking.
How can I contact Citizens Bank for customer service inquiries?
You can reach customer service via email at customerservice@citizensbank24.com or call the local phone number at +1 423-989-4400.
Are there any coffee shops near Citizens Bank where I can relax before or after my visit?
Yes, Java J's Downtown, a coffee shop and cafe, is nearby and a great place to enjoy breakfast or brunch around your bank visit.
What nearby transport options are available for reaching Citizens Bank?
Bristol Train Station is close to the bank, providing accessible train service for customers commuting to Citizens Bank.
Are there any notable community landmarks near Citizens Bank?
The Bristol Virginia-Tennessee Slogan Sign, a landmark and historical building, is located nearby and worth a visit when you're in the area.
Where can I find more information about Citizens Bank online?
More information is available on their website at https://www.citizensbank24.com and on their LinkedIn page at https://www.linkedin.com/company/citizensbank24.