When you bank with United Community, you'll enjoy convenient access to your personal or business accounts at any of our branches, online or through our mobile app. Open an account, apply for a loan or get sound financial advice from our advisory services. We're in it together, for good.
Two issues were were handled with Grace and efficiency. Thank you Ms. Teresa for your efforts!
JW
Jeff Wipperman
Jun 19, 2025
5.0
I had a specific goal to achieve as far as an equity line of credit. I had dealt with at least 12 lenders of all types to see who could help me best. Everyone had their own way of assisting me according to their best outcome but not mine. They all agreed on one thing I was wasting my time in the current financial situation and that nobody would be able to help me. I then came in contact with Theresa with United Community Bank she scheduled an appointment to look at my situation and we soon got together. I explained my needs and goals as she listened actually understood to see if there was an avenue with her bank to achieve my goal. After more than a few conversations we finally agreed there was a way for them to assist me I obtained all the information she required and answered all the concerns she had she answered mine as well. She then submitted everything to get the approval. A few days later she contacted me with the news I was hoping for she confirmed the account and set a closing appointment. Everything went fast, smooth and easy not only that but they bettered the rate offered by the competition by 2 to 3 points. I highly recommend considering Theresa and United Community Bank for any banking situation you may have. This was the best banking experiences I have had in many years.
RC
Rick Carnes
Jul 8, 2024
1.0
I couldn't get out of there fast enough. Do yourself a favor. If your bank was bought by United Comminuty get out as fast as you can. I never waste time reviewing businesses on line because no one ever reads them. But this is the one time I would feel guilty if I didn't tell people...
WB
Wes Bartlett
Oct 31, 2019
1.0
Worst online banking I’ve ever seen. Perpetually locked out with no clue how to reset.
ET
Elizabeth Tudor
Feb 29, 2016
1.0
I called for hours trying to reach a real person and couldnt .... It doesnt even take u to a operator so if u dont kno anyones extention ur pretty much screwed
What types of checking accounts does United Community offer?
We offer personal and business checking accounts with features like online banking, mobile deposits, and no monthly fees on select accounts. Visit your local branch to find the best fit for your needs.
How do I open a savings account at this branch?
You can open a savings account online or in person. Our team will help you choose between regular savings, money market accounts, and CDs based on your goals.
What do I need to bring to open a checking account?
Please bring a valid photo ID and your Social Security number. Business customers should also bring business formation documents.
Can I apply for a mortgage at this branch?
Yes! Our mortgage specialists are available to guide you through the application process and help you find the right loan for your home purchase or refinance.
What is a HELOC and how do I apply?
A Home Equity Line of Credit (HELOC) lets you borrow against your home’s equity. To apply, fill out the form at ucbi.com/home-equity or meet with a banker at this branch.
Do you offer small business loans?
Absolutely. We provide a variety of business loan solutions including SBA loans, equipment financing, and lines of credit tailored to small business needs. Schedule a consultation with a business banker today.
How do I enroll in online banking?
You can enroll through our website or mobile app. If you need help, our branch staff can walk you through the process.
Can I deposit checks using my phone?
Yes! Use our mobile banking app to deposit checks anytime, anywhere. It’s fast, secure, and easy to use.
What services are available at this branch?
This location offers personal and business banking, mortgage assistance, loan consultations, financial advisor services, and more. Walk-ins are welcome, or you can schedule an appointment.
What are the regular business hours of United Community bank branch at 1736 Carothers Pkwy?
The branch is open Monday through Thursday from 8:30 AM to 4:30 PM and on Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does United Community offer drive-through banking services and what are its hours?
Yes, drive-through banking is available Monday through Thursday from 8:30 AM to 4:30 PM and Friday from 8:30 AM to 5:00 PM.
Is United Community bank accessible for individuals with disabilities?
Yes, this location has wheelchair accessible entrance and parking.
What payment options does United Community accept?
United Community accepts cash, check, financing, MasterCard, Visa, and Zelle as payment options.
Does United Community require appointments for banking services?
No, appointments are not required to access services at this branch.
Where can I download the United Community Mobile banking app?
The app is available for Android devices on the Google Play Store and for iOS devices on the Apple App Store.
How can I schedule an appointment with United Community?
You can schedule an appointment through their appointment widget found at http://ucbi.com/schedule.
Are there any hotels nearby for visitors coming to United Community bank?
Yes, Holiday Inn Franklin - Cool Springs and Wingate by Wyndham are nearby hotels that visitors can consider for accommodation.
What dining options are available near United Community in Brentwood?
Nearby dining options include Krystal for fast food, Hungry Howie’s Pizza, Franklin Abbey pub, and Starbucks coffee shop.
Are there any financial or mortgage services near United Community?
Yes, Bobby Matthews Mortgage Group and Clint J Allen - Ameriprise Financial Services, LLC offer mortgage and financial services close to United Community bank.