At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Zero stars, I came in to open an account it was 3 ladies working. Nobody acknowledged me or the lady behind me for about 5 mins then the lady in the drive thru finally spoke. When they got to me a foreign lady refused to help me open an account she stated “they don’t have the staff to assist me even tho it was 3 people working and only 2 customers inside. So I had to drive 15 mins to another location to get help. Smh pathetic. Please hire better bankers. Thank you.
HP
Hannah Paige
Sep 19, 2025
1.0
Was flipped off by a Curly headed employee, leaving there who pulled out in front of me
JM
John McCoy
Jun 4, 2022
1.0
They do not care about customers. Will never do business with them again. Tried to give them another opportunity even after reading all of the other negative reviews.
SH
Steve Heinrich
Mar 27, 2019
1.0
This Branch is getting very slow! Was in drive line today for a 30 minutes with one lane open and two people in front and never moved. The person in front and myself had to leave and the person at the tube was never helped in 30 minutes.
The changes Suntrust made to this Branch have been detrimental when they used to have really good service at this location.
Senior management needs to intervene and get this corrected.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Bartlett branch?
The drive-through is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What are the regular branch hours for Truist in Bartlett, TN?
The branch operates Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a branch. Note that certificates of deposit (CDs) can only be opened at a branch. Visiting the branch allows you to get a temporary debit card immediately.
What services does Truist offer at the Bartlett location?
Services include deposit transactions, loans, credit cards, business banking, mortgage loans, insurance, investments, treasury and trust services, foreign currency exchange, and more.
How do I activate my Truist debit card?
You can activate your debit card online to make digital and in-person payments using the funds in your checking account.
Does Truist Bartlett branch support multiple languages?
Yes, services are available in English and Spanish.
What nearby real estate services can I find near Truist Bartlett?
Nearby real estate agents include Stanley Echols with Crye-Leike Realtors, Frankie Kidd, Rachel Baggett Gilliam, and others from Crye-Leike, offering professional real estate services to assist with buying or selling properties.
Are there nearby fitness and wellness options around Truist Bartlett?
Yes, ATC Fitness gym and Palm Beach Tan tanning salon are close by, providing opportunities for workouts and skin care before or after your visit to the bank.
What dining options are near Truist in Bartlett?
Los Cabos Mexican Bar & Grill offers Mexican cuisine and bar services nearby, a great spot to enjoy a meal after attending to your banking needs.
How can nearby businesses like Realty Title benefit me in conjunction with Truist's services?
Realty Title, close to Truist Bartlett, can assist with real estate closings and transactions, complementing loan, mortgage, and other financial services provided by Truist.