Truist

2.7
39 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6633 STAGE RD, BARTLETT, TN
38134, United States

Hours

Reviews

2.7
39 reviews
5 stars
12
4 stars
5
3 stars
1
2 stars
0
1 star
21
  • IT
    Iman Turner
    Oct 3, 2025
    1.0
    Zero stars, I came in to open an account it was 3 ladies working. Nobody acknowledged me or the lady behind me for about 5 mins then the lady in the drive thru finally spoke. When they got to me a foreign lady refused to help me open an account she stated “they don’t have the staff to assist me even tho it was 3 people working and only 2 customers inside. So I had to drive 15 mins to another location to get help. Smh pathetic. Please hire better bankers. Thank you.
  • HP
    Hannah Paige
    Sep 19, 2025
    1.0
    Was flipped off by a Curly headed employee, leaving there who pulled out in front of me
  • JM
    John McCoy
    Jun 4, 2022
    1.0
    They do not care about customers. Will never do business with them again. Tried to give them another opportunity even after reading all of the other negative reviews.
  • SH
    Steve Heinrich
    Mar 27, 2019
    1.0
    This Branch is getting very slow! Was in drive line today for a 30 minutes with one lane open and two people in front and never moved. The person in front and myself had to leave and the person at the tube was never helped in 30 minutes. The changes Suntrust made to this Branch have been detrimental when they used to have really good service at this location. Senior management needs to intervene and get this corrected.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.