Welcome to First Horizon Bank - located in Bartlett. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
So in approximately the month of April I was there and I put some biblical pamphlets on customer vehicles as well as employee vehicles. Due to that action, I had action taken against me by a lady there at the summer ave location, black hair, white, female, 20 something, very slim, 5'3, and glasses I believe. She didn't care for what I did and decided to hook my account to some computer systematic monthly service fee that I have never endured in the last 20 years which is the complete duration of my relationship with First Horizon Bank. First, they started taking $12 out of my checking account and when I reported it, they reimburse me both $12 removals and stated that it wouldn't happen again. However, now they have gotten clever and decided to take $9 out of my savings account instead. Giving me back the two $12 charges is an acknowledgement that it shouldn't have happened to begin with, but now when I call and complain again they try to justify it coming out of my savings. Some computer systematic, certain amount of money not being there, premiere/not premiere account, or the checking and the savings account not be linked to each other. I'm not necessarily saying that all that is false, but it didn't apply to me for 20 years. I've never had $5,000 or whatever large amount they said in my account outside of a couple of car accident settlements, but that money went real fast when you have to use it to buy another car and the couple of times are few and far between. It makes more sense that that woman retaliated against me and hooked my account to some automatic computer systematic monthly pull, especially on the exact same day or the day after that I put the pamphlets on the vehicles and she came outside to where I was to see what I was doing and when I went inside to do bank business that same lady assisted me. That's when she did it. It's too much of a coincidence that this automatic monthly service fee occurs approximately the same day as me doing the Lord's work. ITS DISCRIMINATION. It is stealing. I'm contacting the local news about this.
Thank you for your time.
AE
Arely Esparza-Torres
Oct 22, 2024
1.0
Came to close my deposit box today … horrible horrible experience that I received from a worker named Demetria. Absolutely no reason for her to ask how I file my taxes and or whose social security I use to file. Was treated very poorly.
OO
Off2cWsP
Oct 20, 2023
1.0
This place is the worst! The ATM is always down when I need to get money out. I have sat and watched employees eat breakfast after opening time while we wait in line for them to finish eating. I have seen birds nests in the container where we should be able to get deposit slips. It’s dirty and trashy and all the good employees left and went to Pinnacle. That is where we bank now. SOOO much better than First Horizon! What’s the point of putting your money in a bank that you can’t get it when you want it or need it?
DA
Don Ashton
Mar 28, 2019
5.0
LOVE, LOVE, LOVE this bank! Always have loved First Tennessee Bank. The staff at this particular branch is sooo pleasing and grateful for their customers.
Frequently Asked Questions About First Horizon Bank - Bartlett, TN - Summer Ave
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through hours at First Horizon Bank - Bartlett, TN - Summer Ave?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 6:00 PM, and closed on weekends.
How can I open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, Social Security number, date of birth, and personal identification such as a driver's license or passport.
Does First Horizon Bank allow unlimited transactions on personal checking accounts?
Yes, there is no limit on the number of transactions you can make with a personal checking account.
What types of mortgage loans does First Horizon Bank offer?
First Horizon Bank offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to meet diverse financial needs.
How can First Horizon Bank assist first-time homebuyers?
They offer programs like FHA loans with lower down payments and mortgage specialists to guide first-time homebuyers through the process.
What services are available at First Horizon Bank - Bartlett, TN - Summer Ave?
Services include digital, online and mobile banking, personal and business banking, commercial lending, mortgage loan services, small business lending, personal loans, and wealth management.
Is there onsite parking available at the First Horizon Bank branch in Bartlett?
Yes, the branch offers free onsite parking including lot, street, and garage parking.
What nearby ATMs can I find close to First Horizon Bank at Summer Avenue, Bartlett?
Nearby ATMs include Coin Connection Bitcoin ATM, Bitbox Bitcoin ATM, and LibertyX Bitcoin ATM, offering convenient access to cash and currency exchange services.
Are there convenient dining options near First Horizon Bank - Bartlett, TN on Summer Avenue?
Yes, A Square Meal Cafe Bartlett and Papa John's Pizza are nearby, perfect for grabbing a meal before or after your banking visit.
What fitness facilities are located near the First Horizon Bank branch in Bartlett?
Nearby fitness options include LivLimitless Fitness and World's Best Boot Camp Memphis, great for staying active around your banking schedule.