Truist

3.5
36 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1604 DECATUR PIKE, ATHENS, TN
37303, United States

Hours

Reviews

3.5
36 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
1
1 star
12
  • ST
    Susan Trammell
    Oct 21, 2025
    1.0
    Worst bank I have ever dealt with. The employees are over worked they will not answer the phone,ever. ATM is always out of order. You have to have an appointment to open account. If you deposit a check they hold it for ever. Don’t do it awful bank!!
  • HF
    Higher Frequencies
    Apr 27, 2024
    2.0
    This review is a reflection of the overall company, Truist, not specific to the local branch. I made a transaction(online) on April 1 that did not post as pending until April 23.
  • JD
    Jackson Dixon
    Dec 5, 2022
    5.0
    This branch is awesome ! All the Girls are very professional and attentive . I love Banking with Truist because this branch makes the business so pleasurable . Thank you guys so much !
  • MH
    Michael Hurn
    Dec 28, 2020
    1.0
    Place is so frieking slow. I'm thinking about moving my loan somewhere else. Especially after I wasn't even noticed for 5 minutes I'm definitely leaving this craphole and going somewhere else

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.