Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
37 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
1
1 star
12
- STSusan TrammellOct 21, 20251.0Worst bank I have ever dealt with. The employees are over worked they will not answer the phone,ever. ATM is always out of order. You have to have an appointment to open account. If you deposit a check they hold it for ever. Don’t do it awful bank!!
- BKBarbara KinseyApr 6, 20245.0Always personable and we love Ms. Shirley.
- CKCarol KerrNov 14, 20225.0Excellent Bank
- TSTanya SanchezFeb 6, 20191.0I always hate coming here they always have a long wait time! Also had a bad experience with one of the tellers, she put the money through the money counting machine and it didn’t pick up one of the $100 bills and she said your missing $100 from your deposit and I was shocked bc I knew that I had the money right, so I asked her where my $100 were and she said that I didn’t hand her a $100 and that she would give me a call if she saw anything weird at the end of the day and than when I was about to leave another teller is like “who’s is this $100 bill” (in the money counting machine) and I said “ that’s my missing $100” and the teller that was “helping me” was like “that $100 bill was already in the machine,that’s the banks $100 bill that’s not yours” so she was being so rude to me and making up all these lies! So the next day they call me saying we have $100 that we found would u like to come deposit them! I would suggest if your a customer count your money in front of the teller bc they will try to scam you! I would suggest go bank with someone else
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist in Athens Plaza?
The drive-through is open Monday to Thursday and on Wednesday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open a Truist checking or savings account online. You will receive your debit card and checks by mail, or you can visit a branch to get a temporary debit card immediately.
What are Truist's branch operating hours for in-person visits?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I activate my Truist debit card?
You can activate your Truist debit card online to use it for digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
What services and specialties are available at Truist Athens Plaza location?
Services include deposit transactions, loans, credit cards, investment services, international wire transfers, and trust services by appointment. Specialties include checking and business accounts, mortgages, personal loans, financial planning, savings accounts, and online banking.
Which nearby restaurants can I visit before or after my visit to Truist at Athens Plaza?
Nearby dining options include Long John Silvers, Cook Out, KFC, Papa Johns Pizza, Hardee's, and McDonald's, offering a variety of fast food and barbecue choices.
Are there ATMs close to the Truist branch on Decatur Pike?
Yes, there are multiple nearby ATMs including Truist ATM and BB&T ATM conveniently located near the branch.
What other financial or money services are available near Truist at Athens Plaza?
Nearby financial services include Western Union for money transfers, Check Into Cash for installment loans and pawn services, OneMain Financial for loans and investing, and H&R Block for tax and accounting assistance.
What is the address and contact number for Truist in Athens Plaza?
The Truist branch is located at 1604 Decatur Pike, Athens, TN 37303. The main phone number is +1 423-745-3476.