Old National Bank

1.0
5 reviews
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About

BankInvestment ServiceHome Loan ProviderFinancial PlanningBusiness Banking Service
Old National Bank is your bank for Athens. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Location

Old National Bank
1103 Decatur Pike, Athens, TN
37303-2413, United States

Hours

Reviews

1.0
5 reviews
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1 star
5
  • RM
    Regina Miller
    Oct 22, 2025
    1.0
    I have never seen such a RUDE group of people. They have no customer service skills. The older lady with the glasses is the worst. She has been there forever and needs to go. I have closed my accounts. I will never return. I went to the drive thru to pick up my bosses bank bag and when I get to the window after the car in front of me took forever, she closes the darn window. It was 4:03 ......Not making sure her last customer was waited on, Just poor service if u ask me. Im sorry my business is an inconvenience. That's how they act. Like who hires these people with no personalities. That place is dead. People must be miserable.
  • LB
    LaShawna Bradfield
    Dec 23, 2024
    1.0
    The worst customer service ever! They are extremely rude and not helpful at all. In order to cash a check they have to take it out of your account which makes zero sense to me. So good luck on cashing a check if you don't have the funds to do so in your account. I cant wait to switch banks! 😒
  • PH
    patricia harris
    Sep 18, 2024
    1.0
    Have no way of speaking to anyone at any branch. Terrible customer service. When it changed from Capstar was still suppose to receive same benefits. Not True
  • AT
    Audrey Truelove
    Jul 19, 2024
    1.0
    ONB bought out CapStar. I can not access my online account, customer service is horrible, and my account was HACKED in under 24 hours. I opened a new account and have been calling to switch my money into new account and their service is breaking up and no one can hear me. Would give 0 stars if possible.
  • TJ
    Tommaline Jones
    Jul 16, 2024
    1.0
    You were not prepared! I have no checks, I cannot get into my new account, cannot speak to anyone. You did not prepare me for setting up a new account. I am not happy and am tempted to withdraw bo t h of my accounts.

Frequently Asked Questions About Old National Bank

What are the regular business hours for Old National Bank in Athens?

Old National Bank in Athens is open Monday through Thursday from 8:30 AM to 4:00 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.

When is the drive-through service at Old National Bank in Athens available?

The drive-through is open Monday through Wednesday from 8:30 AM to 4:00 PM, Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.