Truist

3.6
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9005 US HIGHWAY 64, ARLINGTON, TN
38002, United States

Hours

Reviews

3.6
19 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
0
1 star
6
  • JF
    Jacob Fitzgerald
    Sep 20, 2025
    5.0
    Love my bank. Always get the help I need.
  • TL
    Tiffany LaClave
    Jul 2, 2025
    5.0
    This branch is ALWAYS friendly! I really appreciate their great customer service.
  • CM
    cameia minor
    Jul 1, 2017
    5.0
    I received great customer service! No line ,no wait ,great experience!
  • JP
    Janet Prater
    Jun 22, 2017
    1.0
    Wouldn't give them a star but you can only click 1. I opened up an account wanted to get direct deposit going on. The main reason why I didn't just cash the check I just got the day before at a business just right across the street. The man said okay it's deposited. He didn't say the money wouldn't be available 48 hours later. I went up there 2 pm next day tried to get some cash the teller says the funds weren't available. I tell her that the man said nothing about 48 hours and if I had known that I would just cashed it at Wal-Mart or something and he never even got the routing number and bank account number to set up direct deposit. Amateurs.... wish I never left first bank. The best bank I ever had. I have been all over the U.S.
  • AP
    Alisa Pratcher
    Mar 9, 2017
    1.0
    Just had my first negative experience with this branch. I love it when people tell you that they can't do something simple for you when it's been done before at a different branch without any issues. And the only reason you called this branch in the first place is because they are open until 6 p.m. Customer Service at it's best, NOT. Aggravated to the MAX because someone is just LAZY.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.