First Interstate Bank

3.0
23 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Sioux Falls, SD offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Sioux Falls West 26th Street branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
5100 W 26th Street, Sioux Falls, SD
57106, United States

Hours

Reviews

3.0
23 reviews
5 stars
9
4 stars
3
3 stars
0
2 stars
2
1 star
9
  • JK
    Jamal Kaukovic
    Jul 7, 2025
    1.0
    Had an issue where my cash deposit to their atm did not show up immediately on my app. I would have liked to resolve the issue over the phone but after calling 4 times and being put on voicemail all 4 times I had to go inside. Before even parking I realized how unoccupied it was in the lot. And stepping inside there was literally no customers at the teller stations, I was the only one in there when I initially went in and only one other person came in after. So on top of my money I worked hard for not being in my account and still as a matter of fact not in my account, you force me to get off work early just to make it inside because of your ridiculous hours, just to find out you could have picked up the phone any of the 4 times I tried to call that whole time. I tell everyone I know and connect with, either online or in person to never bank with this company because of these reasons and many others. Such as the bank app constantly being down and never updating consistently, half the time they won’t even have a “maintenance” warning when opening the app and don’t even bother with a text or email to let you know. If you were thinking about opening an account here save yourself the trouble in the future. I’d like to give this a 0 stars because they don’t even deserve 1, but alas that’s not an option.
  • P1
    Phalanges 13
    Nov 8, 2024
    2.0
    Please REPLACE your ATM so it doesnt take 25 minutes with a teller just to get cash for the weekend. I have been calling and/or notifying (in person) this location for MONTHS that the touchscreen on the ATM is malfunctioning and it still continues today, prompting me to write this review.
  • DK
    David Krueger
    Jun 3, 2024
    5.0
    I went to this bank this morning because online banking was no longer showing one of my accounts. Your teller Isaac was able to display online banking on my phone - which I don't use - and found in settings that the one account was no longer checked. When checked it appeared. He took quite a while to get the screens to come up. He could have just said "check your settings", but he did that for me. Am very grateful for the service.
  • VS
    Vanessa Rivera Santiago
    Feb 26, 2020
    5.0
    Great service everytime. And for many years

Frequently Asked Questions About First Interstate Bank

What are the regular lobby hours of First Interstate Bank at 5100 W 26th Street?

The bank lobby is open Monday through Friday from 9:00 AM to 4:00 PM, and is closed on Saturdays and Sundays.

When are the drive-thru hours available at First Interstate Bank Sioux Falls West 26th Street?

The drive-thru is open Monday through Friday from 8:00 AM to 5:30 PM and closed on weekends.