First Interstate Bank

2.2
10 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Sioux Falls, SD offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Sioux Falls West 41st Street branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
4901 West 41st Street, Sioux Falls, SD
57106, United States

Hours

Reviews

2.2
10 reviews
5 stars
3
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0
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0
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0
1 star
7
  • LL
    Luke Loving
    Aug 15, 2025
    5.0
    It is so rare to receive genuine help and quality service these days. Thank you so much Al Wehr for helping us. You made the banking experience enjoyable. I would highly recommend working with First Interstate and Al Wehr!
  • GZ
    glen zevenbergen
    Jun 28, 2022
    1.0
    Poor customer service. My wife deposited my pay check on Monday June 19th via the night drop box. The deposit didn't show up in our account. She left emails and voice messages, none of which were returned. Finally today (six working days later) after being placed in queue for over 30 minutes, a live person answered! That person could see that the check had been accounted for in the night deposit box, but doesn't know where it went. She would get back to us. Later she did call my wife back, and said a clerical error was made, and the check was deposited into someone else's account. The problem should be resolved in about five minutes. Sure enough, the correct amount appeared in our account! No apologies, no real explanation. Moral to the story - watch your account like a hawk, and pay attention. Because they aren't.
  • KE
    Katie Erlandsen
    Jun 7, 2022
    1.0
    Customer service needs a lot of work. Waiting for 2 days to get a return call to get a debit card ordered because fraud team couldn't order one. Several phone calls and not one returned call. Extremely disappointing service
  • HM
    Harley is me
    Feb 19, 2018
    5.0
    Modern style, open vide.

Frequently Asked Questions About First Interstate Bank

What are the regular banking hours for First Interstate Bank in Sioux Falls?

The branch is open Monday to Friday from 9:00 AM to 4:00 PM and closed on weekends.

When is the drive-through at First Interstate Bank Sioux Falls open?

Drive-through service is available Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.