First Interstate Bank

3.1
27 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Sioux Falls, SD offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Sioux Falls Downtown branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
225 S Main Ave, Sioux Falls, SD
57104, United States

Hours

Reviews

3.1
27 reviews
5 stars
11
4 stars
3
3 stars
2
2 stars
0
1 star
11
  • KE
    Klarissa Enos
    Jul 24, 2025
    5.0
    I went to the downton location. They do care about their customers. I was so grateful that they went above and beyond.
  • RH
    Robert Herron
    Feb 23, 2022
    3.0
    I prefer another. There are better banks out there.
  • SL
    Spiked Lemonaid
    Aug 14, 2020
    1.0
    I've called this bank and the bank on 57th and Louise and received no answer. The time i called was during business hours. This isn't the first time it has happened to me. Very poor experience with this bank
  • JO
    john olson
    Dec 26, 2018
    4.0
    Great place to invest taking CDs and money deposits out of Wells Fargo and putting here. Also they have great customer service.
  • BB
    Beth
    May 19, 2017
    1.0
    I was a Home Federal Customer for 15 years. Since Home Federal was bought out by Great Western, I have had nothing but problems. I could go on all day about these problems. However, the most recent issue at this location is: the teller told me I can't get cash from a check but I can use the ATM. So I had to drive all the way around back in and use the ATM to get cash. I left my debit card there; my mistake. It went back into the machine. That was almost three weeks ago. I have been to the bank 6 times and called 3 times for my debit card (when is says "leave a message and we will call you back," they don't). Oh and the first teller told me they would call me. Now they tell me that because the card was in the machine for over two weeks it was shredded. I have tried to get that card 10 times now and they shredded it and said "well we have ordered you a new one." Forget it!!!! See you on my lunch break when I come close my accounts! I would not recommend this bank to anyone.

Frequently Asked Questions About First Interstate Bank

What are the regular branch hours for First Interstate Bank in Sioux Falls?

The branch is open Monday through Friday from 9:00 AM to 4:00 PM and closed on Saturdays and Sundays.

When is the drive-through service available at the First Interstate Bank Sioux Falls branch?

Drive-through service is available Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.