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First Interstate Bank in Rapid City, SD offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Rapid City Downtown branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Cant use any ATM including theirs without spending 30 minutes on the phone. Never an explanation. Sent a debit card with a bad chip. If this was an emergency you'd be getting sued. STOP GATEKEEPING MY MONEY. Closing my accounts.
DM
Does It matter
Aug 15, 2025
1.0
30 mins to get a temp debit card! Been sent bunch cards where the chip doesn’t work then they want to charge me for a card! I told the dispute center that I had a bunch of charges on the 12th that I did not do she was argumentative about it and said those got declined but the banker today could see them on his end and they went through stay away from this bank I’m closing my account down.
KW
K Walker
Oct 21, 2024
5.0
The girls at the 14 Saint Joseph Street drive thru are amazing!!
DA
Daniel Allard
Aug 17, 2020
2.0
Only bank in 500 miles that closed the lobby then proceeded to not have all drive through lanes open. Pathetic planning, a 45 min wait time in the drive thru is ridiculous.
Only reason it's not one star is because your employees are doing their best with terrible management.
Frequently Asked Questions About First Interstate Bank Drive Up
What are the operating hours of First Interstate Bank Drive Up in Rapid City?
The drive-up service is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is First Interstate Bank Drive Up located?
It is located at 14 Saint Joseph Street, Rapid City, SD 57701, USA.
What banking products does First Interstate Bank Drive Up offer?
They offer personal checking and savings accounts, credit cards including rewards credit cards, various loans such as personal, auto, home, construction, and business loans, as well as wealth management and merchant services.
What services are available at First Interstate Bank Drive Up?
Services include mobile and online banking, mobile deposit, remote deposit, online bill pay, account opening, drive-thru banking, ATM, ACH, wires, escrow and treasury services.
Is First Interstate Bank Drive Up open on weekends?
No, the bank's drive-up facility is closed on Saturdays and Sundays.
How can I contact First Interstate Bank Drive Up?
You can call them at +1 605-593-5217 or email marketing@fib.com for inquiries.
Does First Interstate Bank Drive Up have an online presence for social media or videos?
Yes, they have a LinkedIn page at https://www.linkedin.com/company/first-interstate-bank/ and a YouTube channel at https://www.youtube.com/user/firstinterstatebank. Their Instagram handle is @firstinterstate, and their Facebook page is https://www.facebook.com/103730102041173.
What notable places are near First Interstate Bank Drive Up that I might visit before or after my banking needs?
Nearby places include The Mud Hole cafe, Great Western Bank, and the Make-A-Wish Foundation. You can grab a coffee at The Mud Hole or explore community services nearby.
Are there any legal offices near First Interstate Bank Drive Up?
Yes, Smoot & Utzman, PC and Andrews Law Office, LLC are nearby, which might be helpful if you need legal services after handling your financial matters at the bank.
Can I find automotive repair and services close to First Interstate Bank Drive Up?
Yes, nearby you have Bowman Tire and Auto Repair as well as Indian Motorcycles of the Black Hills for automotive needs.