First Interstate Bank

2.7
20 reviews
Exterior image of First Interstate Bank in Rapid City, South Dakota.

About

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First Interstate Bank in Rapid City, SD offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Rapid City East branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
847 N. Creek Dr., Rapid City, SD
57703, United States

Hours

Reviews

2.6
20 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
11
  • MA
    Mrs. A
    Sep 10, 2025
    1.0
    Umm closed for annual volunteering day in the middle of the week. I would have more respect to close the banks on 9/11
  • MM
    Mistie
    May 27, 2025
    1.0
    This is the worst bank of them all. There was one car, ONE CAR, in front of me in the commercial line, and I sat for 50 minutes before i got to the window. They are always rude when I come here. I never have any issues with the other locations. This location was better when steven worked here, he was always polite, and always had a warm welcome waiting.
  • MB
    Mike Barbee
    Apr 9, 2025
    1.0
    Worst bank that I have ever dealt with. The bank goes out of its way to impede its customers' access to their money. Only deposit money here that you don't need to get back for a while, as the bank exploits every loophole in federal regulations to delay returning your money on request.
  • DD
    Dale Landorf (DaleTheGoAnimator2002)
    Apr 19, 2019
    5.0
    So the People Like First Interstate Bank in the 2010s.

Frequently Asked Questions About First Interstate Bank

What are the regular operating hours of First Interstate Bank in Rapid City?

The bank is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.

Does First Interstate Bank offer drive-through services and what are the hours?

Yes, the bank has drive-through services available Monday through Friday from 8:00 AM to 5:00 PM.