Truist

3.2
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3300 PLATT SPRINGS RD, WEST COLUMBIA, SC
29170, United States

Hours

Reviews

3.2
19 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
1
1 star
7
  • WA
    Willie Ashford
    Oct 2, 2025
    1.0
    I opened an account on the 21 of the month. Three days later they closed my account for fraud now three weeks later they still haven’t given me funds back and no check was received from the mail. This bank is the worse bank I have ever been to in my life. The person who opened the account did it wrong and I have to pay for it. All my bills have accumulated late fees and all I keep getting is we are sorry for the inconvenience. Please if you need a bank this is not a good choice. Service is the worse
  • MS
    Marion Shull
    Sep 19, 2024
    2.0
    Bad, slow service at drive thru
  • JF
    John Flowers
    Oct 29, 2020
    1.0
    Bank doors said come on in, they were both locked. I knocked and even call another bank to call the bank that I was trying to get into they said they did and the people would open the doors they never did I had to go around the back and pound on the drive through window to get anybody to respond.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.