First Citizens Bank

3.4
17 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3967 Platt Springs Road, West Columbia, SC
29170, United States

Hours

Reviews

3.4
17 reviews
5 stars
8
4 stars
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1 star
4
  • KC
    Kevin Campbell
    Aug 28, 2025
    1.0
    WORST BANK EVER !!!!! This isn't who I bank with... But I live out of town and use their ATM in my car got stuck and could not get it back..... They told me that there was nothing that they could do about it and it was my problem...n I should maybe use a pair of pliers... I highly suggest not to use this Bank... !!!! Thank you, your local concerned citizen.....
  • CB
    Charles Belk
    Oct 31, 2024
    1.0
    Very unprofessional they made a mistake cost me money it would not stand behind it
  • TH
    Tamira Harwell
    Oct 4, 2024
    5.0
    I’ve been with this bank for more than 20 years. Great people and many great experiences!
  • RW
    Red Woods
    Nov 17, 2022
    5.0
    Mr. Croft was efficient, quick & courteous. We were treated respectfully. Super nice environment & we were thoroughly impressed. After many years & many banks, we can say this bank was a welcome change. Jaw dropping experience-my husband J Stacy was super pleased & wanted to tell you if you are looking for something better in a bank experience-give them a visit. Thank you Mr. Austin Croft for being you & representing so well.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 3967 Platt Springs Road?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.

When is the drive-through service at First Citizens Bank available?

Drive-through hours are Monday to Friday from 8:30 AM to 5:00 PM; closed on Saturdays and Sundays.