First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
WORST BANK EVER !!!!!
This isn't who I bank with... But I live out of town and use their ATM in my car got stuck and could not get it back..... They told me that there was nothing that they could do about it and it was my problem...n I should maybe use a pair of pliers... I highly suggest not to use this Bank... !!!! Thank you, your local concerned citizen.....
CB
Charles Belk
Oct 31, 2024
1.0
Very unprofessional they made a mistake cost me money it would not stand behind it
TH
Tamira Harwell
Oct 4, 2024
5.0
I’ve been with this bank for more than 20 years. Great people and many great experiences!
RW
Red Woods
Nov 17, 2022
5.0
Mr. Croft was efficient, quick & courteous. We were treated respectfully. Super nice environment & we were thoroughly impressed. After many years & many banks, we can say this bank was a welcome change. Jaw dropping experience-my husband J Stacy was super pleased & wanted to tell you if you are looking for something better in a bank experience-give them a visit. Thank you Mr. Austin Croft for being you & representing so well.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 3967 Platt Springs Road?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
When is the drive-through service at First Citizens Bank available?
Drive-through hours are Monday to Friday from 8:30 AM to 5:00 PM; closed on Saturdays and Sundays.
Is First Citizens Bank open on federal holidays?
No, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What banking products does First Citizens Bank offer at this location?
The bank offers checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What specialized financial services are provided at this First Citizens Bank branch?
Services include mortgage banking, private banking, investment advising, commercial and business lending, leasing, and insurance specialties.
How can I make an appointment with First Citizens Bank's West Columbia branch?
Appointments can be booked online through their reservation URL at https://outlook.office365.com/owa/calendar/WestColumbiaThreeFountains@firstcitizens.com/bookings/.
Which convenience stores are located near First Citizens Bank for quick errands?
Nearby convenience stores include BP America and Palm Pantry 33, both offering fuel and convenience items close to the bank.
Are there dining options near First Citizens Bank for a meal before or after my visit?
Yes, restaurants nearby include Domino's Pizza, China Wok, Sonic Drive-In, Taco Bell, IceCream Taco, Bogarts Restaurant, and McDonald's, providing various fast food and dining choices.
What other financial and banking services are nearby First Citizens Bank?
In addition to First Citizens Bank, Western Union offers money transfer services nearby, and there are several gas stations and ATMs including Bitcoin Depot and Unbank Bitcoin ATM.
Where can I find additional business and printing services near First Citizens Bank?
Nearby businesses such as Sun Solutions - Grand Format and Recco International provide printing and graphic design services for local business needs.