First Citizens Bank

3.4
17 reviews
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Business Details

3967 Platt Springs Road, West Columbia, SC
29170, United States
(803) 755-1826
https://locations.firstcitizens.com/sc/west-columbia/3967-platt-springs-road

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3967 Platt Springs Road, West Columbia, SC
29170, United States

Hours

Reviews

3.4
17 reviews
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  • KC
    Kevin Campbell
    Aug 28, 2025
    1.0
    WORST BANK EVER !!!!! This isn't who I bank with... But I live out of town and use their ATM in my car got stuck and could not get it back..... They told me that there was nothing that they could do about it and it was my problem...n I should maybe use a pair of pliers... I highly suggest not to use this Bank... !!!! Thank you, your local concerned citizen.....
  • CS
    catalin Shirey
    Dec 27, 2022
    1.0
    Very nasty employee and very unprofessional
  • MK
    Max Kendall
    Dec 30, 2019
    1.0
    It’s 3 o’clock in the afternoon, the person who is in charge of opening an account is not there??!!tell me to come back in a hour! Are you seriously? It took me 20 mins to drive here, you ask me to drive back home and take 20mins break then drive another 20mins here? I don’t think so. There were three tellers, 2 of them aren’t friendly. One of them put the sign ’next window please’ out after she saw me walk in, but she wasn’t doing anything before I get there! It’s a terrible experience with this branch! Go somewhere else or even other banks!
  • EP
    Elliott Pace
    May 28, 2019
    2.0
    Went in door. Two tellers had their back to me for several minutes. Took my deposit continued to talk to each other. Gave me my deposit slip and said here you go. No thank you or anything. Would take my money elsewhere
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Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 3967 Platt Springs Road?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.

When is the drive-through service at First Citizens Bank available?

Drive-through hours are Monday to Friday from 8:30 AM to 5:00 PM; closed on Saturdays and Sundays.