First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I will be closing my business account because of The old lady in the drive-through. They would rather lose a customer instead of changing the phone number on my account so that I can get into my account. “Because it takes too long to do in the drive-through.”What’s the point of having two different lanes if they’re not gonna take on their customers request??
RS
Royce Sullivan
Aug 28, 2025
1.0
Staff don't respect the public, can only imagine how they treat customers
MW
Marcina Williams
Feb 26, 2025
5.0
Bank with them for 20 years love them
MR
Mike Rowlett
Nov 21, 2022
5.0
Great people and prompt service.
LD
Larry Davis
Nov 19, 2021
1.0
Disrespect doesn't know what they are talking about doesn't know the difference between a cashier's check and a regular check
Frequently Asked Questions About First Citizens Bank
What are the regular banking hours for First Citizens Bank at 683 Bultman Drive?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the drive-through service available at First Citizens Bank in Sumter?
The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM, and it is closed on weekends.
Is First Citizens Bank open on public holidays?
First Citizens Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What financial products does First Citizens Bank offer at the Sumter - Bultman location?
They offer checking, savings, mortgage, home equity, credit card, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
How can I contact First Citizens Bank at Bultman Drive?
You can call them at +1 803-775-7701 or send a fax to +1 984-867-3216.
Can I book an appointment with First Citizens Bank at this location online?
Yes, appointments can be booked through their online reservation system at https://outlook.office365.com/owa/calendar/SumterBultman@firstcitizens.com/bookings/.
Are there any ATMs nearby where I can access First Citizens Bank services outside of banking hours?
Yes, there is a First Citizens Bank ATM nearby where you can perform many banking transactions even when the branch is closed.
What nearby mortgage services are available around First Citizens Bank in Sumter?
Nearby mortgage services include Bob Smith (mortgage lender and broker), Mary Kolb - Gateway Mortgage, Gateway Mortgage, and Bart Thomas (mortgage broker and financial services).
Are there any real estate agents close to First Citizens Bank’s Sumter location?
Yes, several real estate agents are nearby, such as Mary A. Weir, ERA Wilder Sumter, Eileen Rumph Real Estate/ERA Wilder Realty, Mary Braaten - ERA Wilder Realty, and Realtor Charlie Fossett.
What local amenities can I visit near First Citizens Bank on Bultman Drive?
Nearby amenities include BJ's Health Food Store, Your CBD Store, Gary's Florist, Elephant Ear Gallery, and ThaiTea Sumter for dining.