First Citizens Bank

3.3
21 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
683 Bultman Drive, Sumter, SC
29150, United States

Hours

Reviews

3.3
21 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • JH
    Joley Hicks
    Dec 22, 2025
    1.0
    I will be closing my business account because of The old lady in the drive-through. They would rather lose a customer instead of changing the phone number on my account so that I can get into my account. “Because it takes too long to do in the drive-through.”What’s the point of having two different lanes if they’re not gonna take on their customers request??
  • RS
    Royce Sullivan
    Aug 28, 2025
    1.0
    Staff don't respect the public, can only imagine how they treat customers
  • MW
    Marcina Williams
    Feb 26, 2025
    5.0
    Bank with them for 20 years love them
  • MR
    Mike Rowlett
    Nov 21, 2022
    5.0
    Great people and prompt service.
  • LD
    Larry Davis
    Nov 19, 2021
    1.0
    Disrespect doesn't know what they are talking about doesn't know the difference between a cashier's check and a regular check

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank at 683 Bultman Drive?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

When is the drive-through service available at First Citizens Bank in Sumter?

The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM, and it is closed on weekends.