Truist

2.4
44 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
904 N MAIN ST, SUMMERVILLE, SC
29483, United States

Hours

Reviews

2.4
44 reviews
5 stars
11
4 stars
3
3 stars
3
2 stars
4
1 star
23
  • NS
    Nick Stevens
    Jul 31, 2025
    1.0
    Come here to deposit a large jar of coins. Turns out they dont accept coins. So I guess its a bank where you can’t deposit money? Idk
  • DC
    Deb Campeau
    Feb 10, 2025
    2.0
    I’ve been here twice this morning, trying to secure a copy of our HELOC closing statement. Each time, a “bankers” have been too busy on the phone or on their computers to deal with customers walking in. Seven people in line for two tellers. Worse service every time I come in.
  • BW
    Barbara Wright
    Jul 11, 2024
    2.0
    In December 2023 I called Truist to speak to a representative. Told she was on vacation, so they took my name and number and said she would call back the next week. Never heard back from. When I called back, she was not available so I asked to speak with the gentleman I usually deal with but he was on another call and would call right back. It has been six months and I never heard back from anyone. The 800 numbers are just as bad. I never had problem with SunTrust. They were always willing to help. Truist is the worse bank I have ever dealt with. What happened to friendly customer service.
  • AS
    Anna Smith
    Mar 4, 2022
    1.0
    Continual poor experiences at this branch, but extremely long waits and not of knowledge among reps. Waited over 30 minutes for a cashiers check that I had to correct the employee on numerous times. Will be changing banks.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.