Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
4.5
28 reviews
5 stars
24
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- LSLisa SmithAug 27, 20252.0Do not deposit funds in the ATM. My cash was eaten by the machine, and I have yet to get the money back. Told that a 3rd party company maintains the ATM, and I'd have to wait on them to do whatever maintenance they do. After reporting the issue, found out that later that day the company actually did work on the machine, but no one talked to them about the money that jammed it up. I'm sure it's gone now, and I'll be left with missing money. Trying to call the manager is next to impossible. Thank goodness for the sweet tellers. They are the only reason I have not closed my account.
- AKAdir KrispiAug 6, 20251.0The worst bank ever!!!!! I have a business account here And for some reason I had a big charge which I dont recognize any way it put me in negative balance I open my account and see they charged me 36×6 time(!!!!!!!) Cuz I dont have money in my account and someone tried to charge my account They are not care about you or your money the care just about themselves and how to take your money I have a business account in 3 banks this is the worst ever be careful from scams!! They are a scamers 😒 😑
- JMJon McCoyAug 4, 20255.0Gina Owsley has helped me with all my banking needs including a Heloc loan. Fa.tastic people and service.
- MHMatthew HarrisAug 1, 20255.0First Citizens is absolutely outstanding. Not only did they give me a $50k business line of credit when I was starting my business that no other banks would but they’ve helped my associates who needed small business help as well. 100% one of the best banks in the area. Bar none. And Gina is the best!!!
- KPKelli Van PJul 31, 20255.0First Citizens makes banking feel personal again. They're one of the few with loan options that benefit those who bank there already or new clients. They are great at explaining options!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 1801 Trolley Road?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
When is the drive-through service at First Citizens Bank available?
Drive-through service is available Monday through Friday from 8:30 AM to 5:00 PM; it is closed on weekends.
Is First Citizens Bank open on holidays?
The bank is closed on major holidays including Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
What types of financial products does First Citizens Bank offer?
They offer checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What professional financial services are available at this First Citizens Bank location?
Services include mortgage banking, private banking, investment advising, commercial and business lending, leasing, and insurance specialist services.
How can I make an appointment with First Citizens Bank?
You can book an appointment online through their reservation URL: https://outlook.office365.com/owa/calendar/SummervilleOakbrook@firstcitizens.com/bookings/
Where is First Citizens Bank’s Summerville - Oakbrook branch located?
It is located at 1801 Trolley Road, Ste. A, Summerville, SC 29485, United States.
Which nearby medical providers might be useful to visit before or after banking at First Citizens Bank?
Nearby are The LASIK Vision Institute, Palmetto Audiology and Speech Therapy, AudioNova, and Quality Sleep Solutions Summerville, all offering various health services.
What nearby financial and insurance services complement First Citizens Bank?
Nearby options include Block Advisors for trusts and financial services, Lighthouse Insurance Benefits, and Rick Campbell - State Farm Agent for auto and home insurance.
Are there convenient automotive or personal care services near First Citizens Bank?
Yes, Mavis Tires & Brakes offers automotive repair nearby, and for personal care there's CSK Studio hair salon and massage services like Soothing Soul Massage and Knead Therapy Massage and Bodywork.