Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
25 reviews
5 stars
11
4 stars
3
3 stars
3
2 stars
2
1 star
6
- RURonald UptonNov 5, 20241.0Spartanburg SC main bank filled with persons doing mostly nothing but no one answers the telephone !!!!
- TTtimb12957Mar 2, 20222.0I hate dealing with the new Truist system! Try to call and after you wade thru the automated system for 5 minutes, IF you get transferred to a person, you are told your wait time is over 60 minutes! So let's calling my local branch. No one answers and you are patched thru to a voice mail. If you do leave a message, no one calls you back! Think I will start looking for a new bank!!!
- ACAdrian CollierFeb 16, 20225.0One Of The Best Customer Service Experience Ever, If Not The Best!!! From the time I walked in, there was very a nice lady who greeted my mom and I when we entered she was absolutely amazing! She made sure my mom was ok and offered her water, noticing the struggle of my mom entering. Then, the great customer continued with Kylie, one of the only names I remembered unfortunately of this whole great customer experience. She could be a great therapist! :) Then as I began to exit Kylie and another very nice lady, along with a nice gentleman went above and beyond of assisting me with my mom. (I’m terrible with names, I wish I wrote them down so everyone could have been properly acknowledged, like they deserve) Sorry guys. But if you see and need me to write or do anything to properly acknowledge you guys by name let me know. I will be happy to do it! Forever grateful! God bless all of you!
- MTMark Carcamo TeceroNov 25, 20201.0trash service fraudulent activity bad customer service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Spartanburg Downtown?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
When is Truist Spartanburg Downtown open for in-branch visits?
The branch is open Monday to Friday, 9:00 AM to 5:00 PM, and closed on weekends.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start using it for digital purchases and in-person payments from your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to save towards goals or emergencies.
Does Truist offer banking services in Spanish?
Yes, Truist offers services in both English and Spanish to assist customers.
What products and services are available at Truist Spartanburg Downtown?
Products include checking, commercial accounts, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management. Services cover deposit transactions, loans, insurance, investment, treasury, trust, international wire transfers, and more.
Are there other banks or ATMs near Truist Spartanburg Downtown?
Yes, nearby banks and ATMs include another Truist location and ATM, BB&T, United Community Bank, and TD Bank, which can be convenient if you need alternative access to banking services.
What nearby dining options are available near Truist Spartanburg Downtown?
Venus Pie Pizzeria, an Italian restaurant and pizza place, is nearby, making it a great spot to grab a meal before or after your bank visit.
Are there any nearby services that could be useful when visiting Truist Spartanburg Downtown?
Nearby professional services include SacraPod Suites (business and software development), legal services like Hyde Law Firm and Talley Law Firm, as well as salons such as Bella Scott Salon and Ash Did My Hair. These options provide additional conveniences around your trip to the bank.