Truist

2.4
27 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1742 E MAIN ST, SPARTANBURG, SC
29307, United States

Hours

Reviews

2.4
27 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
4
1 star
14
  • JR
    Jake Richardson
    Oct 11, 2025
    5.0
    Great bank. Jacob is great!
  • RF
    Rodolfo Flores
    Sep 3, 2025
    1.0
    My wife and I went to the TRUIST Hillcrest branch this afternoon to open a bank account. The young lady branch manager helped us. To our surprise, she was most unfriendly. Her greeting was cold, and lacked any sign of courtesy. My wife's English is not the best, and the manager's behavior was rude in stopping my communication with my wife as I tried to help her understand the manager's questions. The manager's rude attitude made us leave theTRUIST branch without opening the bank account. TRUIST, please choose courteous employees to attract and keep customers.
  • EB
    Eric Boylan
    Aug 2, 2021
    1.0
    SunTrust side is rude, they shorted me 50 dollars when I went to get change. They did not band the ones when they gave it back to me, so I couldn't count it until I got back to my store, they did not post that there lobby is closed. Really terrible, had to wait in a hot line twice because of them. Maybe they should learn customer service from there bbt side.
  • NW
    Natalie A. Williams
    Jun 22, 2019
    3.0
    The Teller there is great and I am sad that he is not appreciated for his efforts...
  • RD
    Roger Dorsey
    Jul 31, 2014
    2.0
    Don't care about their customers don't please dear customers right. Don't shop at this bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.