First Citizens Bank

3.5
6 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1508 E. Greenville Street, Sharon, SC
29621, United States

Hours

Reviews

3.5
6 reviews
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  • LS
    Luciano Smurf
    Sep 5, 2024
    1.0
    Bank has gotten to big, it's hard to call and talk to someone everything is a terrible phone system that keeps saying a whole bunch of useless crap when you call in. I don't need my balance I have web and app for that why do I always have to listen to it when calling. I seldom call (once a year or less) but this last time I had to do a stop payment for a check lost in the mail sent out by bill pay. FC didn't tell me when cancelling the bill pay check there would be a stop payment fee of $35. Why am I getting a fee for canceling a bill pay check lost in the mail for over 20 days??? Ridiculous and shows the bank isn't here to help you but to take your money. Of course when I called in they graciously waived this one fee since I haven't had any in the past but then told me if I do have any issues in the future no such grace would be extended. Feels like being punished when you did nothing wrong, and that isn't even counting that they are on the honor system they ever even sent the check out because there is no proof.. Terrible.
  • LS
    Leilani Schreffler
    Sep 2, 2020
    5.0
    Megan Williams is amazing! Helpful, very professional, I’m so glad I chose to bank with First Citizen!! Thanks!
  • LS
    Linda S
    Mar 5, 2020
    5.0
    We have used this bank for more that 15 years. The staff is friendly and remembers your name. We are very happy with their service.
  • BF
    B F
    Feb 5, 2019
    5.0
    A great bank that cares about its customers. They are always very nice and welcoming, the building is also very clean with nice architectural features.

Frequently Asked Questions About First Citizens Bank

What are the First Citizens Bank Sharon E. Greenville Street branch's regular business hours?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does this branch have a drive-through service and what are its hours?

Yes, there is a drive-through service available Monday to Friday from 8:30 AM to 5:00 PM, closed on weekends.