Truist

2.7
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
245 S HERLONG AVE, ROCK HILL, SC
29732, United States

Hours

Reviews

2.7
22 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
12
  • SB
    Samantha Bell
    Sep 18, 2025
    1.0
    Went in to make a couple changes to accounts. Was told to have a seat and wait. Another Person walks in and goes straight back in office. Bank officer and customer sit back there and talked about Amazon and other junk, while I waited. Finally when thinking it was my turn. Another customer done with the teller walked up to the guy I had been waiting on and started talking I got mad and walked out. I didn’t have all day for him to socialize.
  • OO
    Oz
    Jul 1, 2025
    1.0
    If I could pick no stars I would. My wife and I have been at this branch for several years I recommend finding a better bank than Truist. We applied for a loan at this location when we received mail with our name on the envelope but main page had another customers name and their info on it was a major red flag I called them reported it and was told somebody would reach out to me well several weeks later and nothing from them yet. Stay away if you like your info protected because they don’t care!!!!!!
  • SC
    Sally Comstock
    Oct 14, 2022
    4.0
    Nice tellers but had to wait over 15 minutes to complete my transaction.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.