Come visit us at our Rock Hill branch, located in the Ebenezer area, across from Oakland Baptist Church. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, we are here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
I called the number for a branch where there was a banker I needed to speak to. I spent more than 20 minutes fighting through various layers of automated answering and was told four times my call was "very important." I eventually got to a remote banker who said she would connect me. I was on hold for about 7 minutes before the line dropped (not on my end). I never did get through.
Obviously, this is not the individual banker's fault. (She is great.) South State has systemic issues with communication.
CF
Caleb Frase
Aug 13, 2025
1.0
Very poor bank. Returned my check because of their faulty scans or processing causing myself and the business hardship for their silly errors. Low quality = south state bank. Avoid at all costs.
PS
Phoebe Smith
Jun 23, 2025
1.0
Terrible customer service...long wait ..crazy dees ..chose a different bank...there are too many banks to deal with their nonsense
CS
Caleb Sherrill
Mar 27, 2025
5.0
I’ve had a fantastic experience with SouthState Bank, thanks in large part to Kelley. She’s an exceptional private banker — knowledgeable, responsive, and genuinely focused on helping you succeed financially. Whether it’s personal banking or more complex needs, Kelley makes the process easy and stress-free.
If you’re looking for someone who goes the extra mile and actually cares, ask for Kelley. You’ll be glad you did!
Ryan is great if you have any commercial banking needs outside of private banking.
What are the regular branch hours for SouthState Bank at 1127 Ebenezer Rd, Rock Hill?
The Rock Hill branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 5:30 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at this SouthState Bank branch?
The drive-through is open Monday through Thursday from 8:30 AM to 5:00 PM and on Friday from 8:30 AM to 5:30 PM. It is closed on weekends.
Which financial products and services does SouthState Bank offer?
SouthState Bank offers checking and savings accounts, mortgages, wealth management, commercial and small business loans, safe deposit boxes, credit cards, IRAs, CDs, car loans, home equity lines of credit, and appointment-based services such as investments, trust services, and cash flow management.
How can I contact SouthState Bank customer service?
You can reach SouthState Bank customer service by phone at +1 803-329-5100 or via email at customercare@southstatebank.com.
Does SouthState Bank have accessible facilities at the Rock Hill branch?
Yes, this branch has wheelchair-accessible entrances and parking.
What nearby places of interest are close to SouthState Bank at 1127 Ebenezer Rd?
Nearby points of interest include Oakland Baptist Church right across the street, The Coterie at Winthrop historical building, and Oakland Day School preschool. Customers can visit these locations before or after banking.
Are there nearby financial or mortgage services close to SouthState Bank?
Yes, mortgage broker Michelle Freeman and financial service BMA Tax Services are located nearby, offering additional options for financial assistance and tax services.
Which local dining options are near SouthState Bank for a quick meal?
Nearby dining options include El Caribe Sunset Cafe, Candy's Sweets N Treats, and Wild Flour Sweets bakery, ideal for grabbing a quick meal or treat during your visit.
Does SouthState Bank offer mobile banking apps?
Yes, SouthState Bank provides mobile banking apps for both Android and iOS devices, allowing convenient banking anytime, anywhere.
Where can I find more information and updates about SouthState Bank?
You can follow SouthState Bank on Facebook (@SouthStateBankRockHillSC), Twitter (@southstatebank), Instagram (@southstatebank), LinkedIn, and their YouTube channel.