Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
4.1
15 reviews
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- LCLaura CrouchJun 20, 20255.0Great customer service. They went the extra mile to help us.
- AMAshley MatthewsJun 27, 20241.0The teller was very rude , talking over me and cutting me off . Went to cash a check and open a new acct for my son . Was told I can’t cash the check 2nd payee who drives trucks and wasn’t available although I’m his POA and had our paperwork , then upon reporting my experiences with his so call manager ( which he said yea maybe she can help you ) she tells me he’s her Vet employees she sure he didn’t mean to come off as such x y z . Made an excuse to dismiss my complaint , she refuse to open my acct because I want from rock hill ‘ ! I have never heard you have to be from the same town you open an acct at . Lies . This location is racist and definitely racial profile me and refused my business . I pray no one else go through this .
- MJMichael Miles, JrMar 1, 20245.0Great customer service.
- DMdavid myrickMay 1, 20235.0Jermaine and Destiny are awesome, everytime I come into this bank they say how are you doing today David just really great people very kind I highly recommend first citizens.
- ALApril LordAug 28, 20191.0Spent over 30 minutes with one of the advisors to set up direct payment on my equity loan. Come to find out you can't pay a loan through another bank. Thanks now I have a late fee.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank in Rock Hill - Ebenezer?
First Citizens Bank in Rock Hill - Ebenezer is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through services? If yes, what are the hours?
Yes, the bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM, closed on weekends.
Is First Citizens Bank open on major holidays?
No, First Citizens Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank provide at this location?
This branch offers checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
How can I contact First Citizens Bank at this location?
You can call the main phone number at +1 803-329-3224 or send a fax to +1 984-867-3294.
Where is First Citizens Bank located in Rock Hill?
The bank is located at 132 S. Herlong Avenue, Rock Hill, SC 29732, United States.
Can I schedule an appointment with First Citizens Bank online?
Yes, you can book appointments through their online reservation system at https://outlook.office365.com/owa/calendar/RockHillEbenezer@firstcitizens.com/bookings/.
Which nearby restaurants can I visit before or after banking at First Citizens Bank?
Nearby restaurants include Jimmy John's for quick sandwiches, Thursdays Too for American cuisine, KFC for fast food chicken, and Culina for American dining.
Are there other financial services or ATMs near First Citizens Bank?
Yes, nearby you will find another First Citizens Bank branch, a LibertyX Bitcoin ATM for currency exchange, and Western Union for money transfer services.
What other local services are available near First Citizens Bank for personal care or shopping?
Nearby, you can visit Great Clips and Movay Salon for hair care, B and K Nails for nail services, Norman Hege Jewelers for shopping, and Plant Peddler Flowers & Hallmark for florals and gifts.