First Citizens Bank

2.9
15 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
226 East Main Street, Rock Hill, SC
29730, United States

Hours

Reviews

2.9
15 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • DP
    Darshan Patel
    Nov 6, 2025
    1.0
    They gave me appointment and i visited almost 4 times for open bank account and then thay dont care about customers. ......
  • JS
    Jaime Sierra
    Sep 26, 2025
    1.0
    Teller should of asked for help when she realized she was unable to help me. Instead she kept trying to figure it out on her own. Wound up wasting my time and hers. I left unable to accomplish what I needed at the bank with the amount of time that was wasted.
  • MJ
    Michael Miles, Jr
    Dec 23, 2023
    5.0
    Great customer service.
  • BC
    Brenda Crawford
    Nov 29, 2022
    1.0
    This is crazy opened up my account on the 10th of November and it is November 29th still no debit card and when I call they just say 7to 10business. days from my looking at the calendar it's been a lot longer and still same answer when I call

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 226 East Main Street in Rock Hill?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services, and what are its hours?

Yes, the drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.