First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Brittany is the true definition of what customer service is not! She is rude and has a very bad attitude.
First Citizens should know about her attitude and take accountability of why she is allowed to speak to customers the way she does. She is very unprofessional.
This branch is located in the small town of Prosperity, SC. The town is small and I was thinking that I would receive the small town friendly customer service. Maybe I didn't look like Brittany's normal customers she sees daily in Prosperity, SC.
Nevertheless her service is unacceptable. Regardless of my race or the amount of money I have in my accounts, the level of service should be the same regardless.
KR
Kenneth Ray
Jan 23, 2021
1.0
This bank has some shady tellers. Went there to cash my payroll check and bonus check and to deposit just enough to be pay a bill and the teller took my money out my account instead of contacting me and saying hey I think I may have gave you too much cash back. It's the teller fault for not dubble checking her self at the moment and correcting it never had the problem at any other banks but this one.
AB
Ashton Blake
Nov 11, 2012
3.0
There needs to be more banks near Newberry, including this one.
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours of First Citizens Bank in Prosperity?
First Citizens Bank in Prosperity is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank in Prosperity have drive-through service hours?
Yes, the drive-through is available Monday through Friday from 8:30 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
Is First Citizens Bank in Prosperity open on public holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What banking products does First Citizens Bank in Prosperity offer?
They offer checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
Where is First Citizens Bank located in Prosperity?
It is located at 147 North Main Street, Prosperity, SC 29127, USA.
How can I contact First Citizens Bank in Prosperity by phone or fax?
You can call them at +1 803-364-3800 or send a fax to +1 984-867-3106.
Can I book an appointment online with First Citizens Bank in Prosperity?
Yes, you can book appointments online through their reservation URL at https://outlook.office365.com/owa/calendar/Prosperity@firstcitizens.com/bookings/.
Are there any nearby post offices near First Citizens Bank in Prosperity?
Yes, there are two United States Postal Service locations nearby that can be convenient for mailing or shipping services before or after your bank visit.
What dining options are available near First Citizens Bank in Prosperity?
Nearby dining options include Los 3 Amigos Nortenos and Don Chuy’s Mexican Restaurant for Mexican cuisine, as well as Cathy’s Place and Faith’s Cafe for American diner-style meals.
Are there any local coffee shops or cafes near First Citizens Bank in Prosperity?
Yes, The Blend Cafe is a nearby coffee shop and cafe where you can enjoy coffee, smoothies, or juice.