Truist

2.6
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
500 BENNETT ST, ORANGEBURG, SC
29115, United States

Hours

Reviews

2.6
22 reviews
5 stars
7
4 stars
1
3 stars
2
2 stars
1
1 star
11
  • MM
    Meika
    Jul 25, 2025
    5.0
    Everyone has always been so sweet and polite. They actually took the time to address an issue with helping change my old number from truist alerts since the app was not allowing me to. I had previously went to two other truist locations, and they didn't want to deal with my situation or said they couldn't help me.
  • DM
    David Moore
    Nov 7, 2022
    1.0
    7 days to clear a check from another bank, 21st century people customer service non existing bad idea to combine SunTrust, BB&T more personable knew employees by first name and they knew you and family members and I've been with them for over 20yrs I'll be switching.
  • LK
    Laura Kline
    Nov 15, 2021
    1.0
    ATM was down so I used the drive up teller area. Was told that the bank cant count money and refuses to he responsible for miscounting. I'm shocked at the level of incompetence of a financial institute. Reccomed to avoid this location, other locations are able to count.
  • JH
    Jackie Hair
    Nov 19, 2019
    1.0
    Does NOT look out for the customer!! When a fraudulent transaction was made on my acct it caused several overdraft fees and while the hold was finally taken off on the fraudulent charge 3 days later, I was told the overdraft charges wouldn't come off my acct for 3 to 5 days! Why should I have to wait for charges THEY put on my acct for something I had nothing to do with??! They should have come off as soon as the fraudulent charge did. I went rounds with them for 3 days!! I'll def be finding another bank!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.