Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
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8 reviews
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4
- JHJeffrey HelmJul 3, 20255.0Very nice place
- JLJacqueline LyonsJul 29, 20211.0This place was quite discriminatory and we will be changing Banks soon. I have a joint account with someone that's a student, disabled veteran and single father - he's overdrafted before (for some reason even though we have overdraft protection enabled, they don't block accounts from charging to us) so they decided they needed to wait 5 days to process his check. It's now been a week and when I called customer service, they put specifically to hold his check for the entirety of five business days, for what reason? It'll be any days since we've deposited money that was supposed to go towards essentials, he's literally had family members pay for supplies at this point. They also told us that if the account continues getting charged, we will still have the pay for all of the overdraft fees which are $32 per charge over $5, this is the most horrible service I've ever gotten from First citizens. I've been a member for 3 years now, and there's absolutely no way I'm staying after the way I've seen him get treated. There's no reason they had to do this, it is spiteful and we should have just closed our account Instead I'm waiting for this but lesson learned. Do not open a First citizens account, it is ridiculous but they're doing this, especially since I'm also a student and they had absolutely no problem with giving me my check the same day, several years ago multiple times!!!!!!! I genuinely did enjoy having this bank account whenever I was living in North carolina, the customer service representative or much more human
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 1820 Columbia Road?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at this First Citizens Bank location?
Drive-through hours are Monday to Friday from 8:30 AM to 5:00 PM, closed on weekends.
Is First Citizens Bank open on public holidays?
This location is closed on public holidays including November 11, November 27, December 25, and January 1.
What products and services does First Citizens Bank offer?
They offer Checking, Savings, Mortgage, Home Equity, Credit Cards, Online and Mobile Banking, Business Checking, Business Lending, Investment Solutions, and Wealth Services.
Where can I find more information or book an appointment with First Citizens Bank?
You can visit their website at https://locations.firstcitizens.com/sc/orangeburg/1820-columbia-road or book an appointment via their reservation URL.
What is the address and contact number for this First Citizens Bank branch?
The branch is located at 1820 Columbia Road, Orangeburg, SC 29115. You can call them at +1 803-533-3400.
Are there any ATMs nearby where I can access First Citizens Bank services?
Yes, there is a First Citizens Bank ATM nearby where you can perform banking transactions conveniently.
What dining options are near First Citizens Bank at Orangeburg - Columbia Road?
Nearby dining options include Common Ground Cafe, Wong's Chinese Restaurant, Chestnut Grill, Golden Chick, Shoney's, and KFC, all great for a meal before or after your banking visit.
Are there any automotive services close to First Citizens Bank for customer convenience?
Yes, nearby automotive services include BIG D Motors, Jiffy Lube, and Smith's gas station which also offers automotive repair services.
What local community and real estate services surround First Citizens Bank?
Nearby you can find community organizations like the Rotary Club of Orangeburg Morning and real estate services such as Orangeburg Real Estate and Relocation, Century 21 The Moore Group, Summer Chen Realtor, Manny Andre, and Moore Company Rentals.