Truist

2.7
34 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2152 NORTHWOODS BLVD, NORTH CHARLESTON, SC
29406, United States

Hours

Reviews

2.7
34 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
3
1 star
17
  • MC
    meatsackulations Congratulations
    Jan 16, 2024
    2.0
    because why is the atm out of service every single time i come to the bank?! ive avoided this branch for months for this same reason, and apparently nothing has changed. drive thru line moves at a snail's pace. bank is a bit outdated in terms of services. there's no advanced paycheck release, and although i have overdraft turned OFF for my account, they routinely allow transactions to post days in advance of the posting date which has caused my account to have a negative balance more than once. and they let the transactions post for far more than the $100 buffer that comes with their checking accounts! customer service is all outsourced, scripted reps who are ill equipped to resolve customer issues. will be looking for a new bank soon
  • SA
    Scott Allen
    Aug 12, 2023
    2.0
    Line was 12 deep on a Saturday with only 2 tellers. Since the switch from SunTrust, there has been a noticeable decline in service. Don't get me started on them allowing someone to withdraw from our account from ANOTHER STATE without confirming ID!!!
  • JL
    James Lawrence
    Oct 29, 2022
    1.0
    Went to make a relatively small withdraw on a Saturday and was told they don’t have enough cash on hand. No manager/supervisor working. Rude employees. Will be closing my accounts.
  • LT
    Lady T
    Dec 23, 2019
    5.0
    Great Customer Service! Our local business is very happy.
  • DD
    Diana Dennison
    Mar 26, 2019
    1.0
    I'm so frustrated with these people. Not good customer service. I won't give them any star.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.