First Citizens Bank

3.4
9 reviews
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Business Details

1289 Knox Avenue, North Augusta, SC
29841, United States
(803) 279-3240
https://locations.firstcitizens.com/sc/north-augusta/1289-knox-avenue-7

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1289 Knox Avenue, North Augusta, SC
29841, United States

Hours

Reviews

3.4
9 reviews
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  • DJ
    Dorothy James
    Dec 3, 2025
    1.0
    I visited the bank in North Augusta and I waited in line for a minute so I noticed one teller Sheila W was having a personal conversation not caring about my time. When she finally called me I gave her the check to have cashed she acted like she didn’t know what to do. She asked a co worker to assist and then she questioned the co worker’s banking knowledge. Sheila told the co worker are you sure and then Sheila said I’m going to ask somebody else. I thought that was so disrespectful. I was furious that I had to wait in line until she finished her personal conversation. I have visited First Citizens bank in other locations and had no issues whatsoever. I will not go there again because I felt so disrespectful
  • AM
    Alexandra McFall
    Aug 26, 2024
    1.0
    They decided to put a hold on our funds even though we were depositing a certified check. Which I totally understand holds, I used to work in banking for many years, but they didn’t let us know of this hold. Normal protocol is to inform of the hold, the length of it, and even provide a printout or receipt of said hold. We were not informed and we were using these funds to pay off a loan which is now accruing more interest every day we have to wait for these funds to be available. We tried calling to see if there was anything that could be done to get us these funds sooner and were told no. We’ve been banking with this bank for over ten years and you can easily call the bank that the certified check is from to verify the funds if you’re concerned that it doesn’t look right. Customer service is a big deal to me. This location 100% needs to work on it!
  • BH
    Ben Hutton
    May 13, 2023
    5.0
    Great experience at this local bank. Carly and Anastasia were so helpful in getting me all setup! Great customer service and very knowledgeable. Also, if you ever have technical issues, you'll be able to call and talk with a person instead of a bot.
  • AW
    Avery Witter
    Feb 27, 2023
    1.0
    Came here because I have a car loan with them but on like every other bank they will not give online access to those with just an auto loan......
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Frequently Asked Questions About First Citizens Bank

What is the address of First Citizens Bank in North Augusta?

First Citizens Bank in North Augusta is located at 1289 Knox Avenue, North Augusta, SC 29841, USA.

What are the regular business hours for First Citizens Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.