Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- AMAlexandra McFallAug 26, 20241.0They decided to put a hold on our funds even though we were depositing a certified check. Which I totally understand holds, I used to work in banking for many years, but they didn’t let us know of this hold. Normal protocol is to inform of the hold, the length of it, and even provide a printout or receipt of said hold. We were not informed and we were using these funds to pay off a loan which is now accruing more interest every day we have to wait for these funds to be available. We tried calling to see if there was anything that could be done to get us these funds sooner and were told no. We’ve been banking with this bank for over ten years and you can easily call the bank that the certified check is from to verify the funds if you’re concerned that it doesn’t look right. Customer service is a big deal to me. This location 100% needs to work on it!
- BHBen HuttonMay 13, 20235.0Great experience at this local bank. Carly and Anastasia were so helpful in getting me all setup! Great customer service and very knowledgeable. Also, if you ever have technical issues, you'll be able to call and talk with a person instead of a bot.
- IBishmael bowlesDec 11, 20125.0Great customer care loved it
Frequently Asked Questions About First Citizens Bank
What is the address of First Citizens Bank in North Augusta?
First Citizens Bank in North Augusta is located at 1289 Knox Avenue, North Augusta, SC 29841, USA.
What are the regular business hours for First Citizens Bank on weekdays?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM.
Is the First Citizens Bank branch open on weekends?
No, the branch is closed on Saturdays and Sundays.
Does this location offer drive-through banking services, and if so, what are its hours?
Yes, the drive-through is open Monday to Friday from 8:30 AM to 5:00 PM, and closed on weekends.
Is First Citizens Bank North Augusta closed on any holidays?
Yes, it is closed on certain holidays including November 11 and 27, 2025, December 25, 2025, and January 1, 2026.
What products and services does First Citizens Bank offer at this location?
Services include checking and savings accounts, mortgage loans, home equity loans, credit cards, online and mobile banking, business accounts, business lending, investment solutions, and wealth services.
How can I schedule an appointment at the First Citizens Bank Knox Avenue branch?
You can book an appointment online through their reservation URL: https://outlook.office365.com/owa/calendar/NAugustaKnoxAve@firstcitizens.com/bookings/
What nearby grocery stores can I visit around First Citizens Bank Knox Avenue?
Nearby grocery stores include ALDI USA and Kroger, both convenient for shopping before or after your banking visit.
Are there dining options near First Citizens Bank that I can check out?
Yes, nearby restaurants include Diablos Southwest Grill (Tex-Mex/American), ZENSHI Handcrafted Sushi, Bruster's Real Ice Cream, Arby's, Chick-fil-A, and Pardon My Cheesesteak.
Is there a gas station or fuel center near the bank where I can refuel my vehicle?
Yes, the Kroger Fuel Center is nearby, providing a convenient place to refuel when visiting the bank.