At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Excellent service from the branch leader. Only a 10 minute wait.
MM
Marilyn McArdle
Jul 23, 2024
1.0
I opened a checking account with a personal check. I then discovered that if I did a wire transfer I would have my money available the next day instead of 7 to 10 days. I transferred several thousand dollars and stopped payment on the check. My account never had a negative balance and I verified that the money was in my account before I did the stop payment. A fraud analyst, whom I am not allowed to speak with, froze my account and called it fraud. This happened 12 days ago and I still can't get any of my funds. I have no availability for my funds and bills are due. The analyst claims I am in the negative because they only looked at the stop payment and not the wire transfers. No one is helping. I suggest you use another bank.
TJ
Tyra Jones
Jan 31, 2023
1.0
Since opening my account I have had nothing but issues with this bank. They have policy that should be looked over by the better business bureau and the FDIC. I have had every payroll check held for 5+ days at a time, over Christmas I had a check held for 12 days. My time with them has been well over their 30 day requirement. I currently have a check on hold and no one seems to be able to help me or explain why it’s being held only because they can is how I’m hearing it. I’ve spoken to customer service representatives and supervisors. I haven’t been able to eat, put gas in my car, or live comfortably. I feel targeted, misinformed, and down right used. They have no back up policy for peoples checks being held, they say you can get a portion of your check released but I have yet to see that. They don’t see you as a person just as a number and if you are okay with working 40+ hours a week to not have access to your funds this bank is for you. I have never been treated this bad before It is humiliating and disgraceful.
HF
Hal Fisher
Feb 24, 2015
1.0
HORRIBLE CUSTOMER SERVICE. DO NOT DO BUSINESS WITH THIS BANK, THEY DO NOT CARE ABOUT THE PERSON, ONLY YOUR MONEY.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 505 76TH AVE N in Myrtle Beach?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at this Truist location?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts can I open at Truist, and how can I decide which is best for me?
Truist offers checking accounts for everyday transactions and savings accounts for saving towards goals or emergencies. Checking accounts provide debit cards and check writing, while savings accounts are designed for saving money securely.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to start using it for digital purchases and in-person payments.
Does Truist offer online and mobile banking services?
Yes, Truist provides online and mobile banking options to conveniently manage your accounts and financial services.
Are there ATM services available near the Truist branch?
Yes, there is a Truist ATM located near the branch for convenient cash withdrawals and deposits.
Can I find dining options near the Truist branch on 76TH AVE N in Myrtle Beach?
Yes, nearby dining options include TGI Fridays, JEM Social, Bonefish Grill, and Crave Italian Oven & Bar, offering a variety of American, seafood, and Italian cuisines.
What hotels are located near the Truist branch for visitors?
Nearby hotels include Hilton Inn, Hampton Inn Myrtle Beach-Northwood, and Hampton by Hilton, providing convenient lodging options for visitors.
Are there financial services other than banking offered near Truist?
Yes, nearby financial services include BB&T Mortgage for mortgage lending and Coinme for currency exchange and ATM services.