First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I went into this bank today to make a deposit for work and I was helped by Alex. He was so friendly and helpful and made a mundane task very pleasant!
RB
Ron Blois
Nov 23, 2025
5.0
The people there are more like friends than bank people.
KT
Kyle Towner
Mar 12, 2024
5.0
Friendly staff and never a wait
AA
Amanda
Aug 20, 2018
1.0
Terrible customer service. Nothing but attitude and was told my money would not be released if my husband deposited his check again through an ATM. I understand that a hild can be placed but there is no sense in being rude. We will be changing banks as soon as possible and i do not recommend this bank to anyone. Not only are the bank employees rude, the online banking is terrible.
Frequently Asked Questions About First Citizens Bank
What are the regular banking hours for First Citizens Bank at 128 Loyola Drive, Myrtle Beach?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the drive-through service available at First Citizens Bank in Myrtle Beach?
The drive-through is open Monday to Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Is First Citizens Bank open on major holidays?
No, the branch is closed on holidays such as Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
What banking products and services does First Citizens Bank offer at the Myrtle Beach location?
They offer checking and savings accounts, mortgages, home equity loans, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
How can I book an appointment for services at First Citizens Bank in Myrtle Beach?
You can schedule an appointment online via their booking page at https://outlook.office365.com/owa/calendar/MBSurfside@firstcitizens.com/bookings/.
What is the address and contact number for First Citizens Bank in Myrtle Beach?
The address is 128 Loyola Drive, Myrtle Beach, SC 29588. The main phone number is +1 843-650-9925.
Are there dining options near First Citizens Bank in Myrtle Beach?
Yes, nearby dining options include Denny's for breakfast and brunch, Hi-Pot for Asian cuisine, and Chipotle Mexican Grill for Tex-Mex fast food.
What nearby services can assist with document shredding or shipping near First Citizens Bank?
Shred Nations offers shredding services and The UPS Store 6228 provides printing, packing supplies, and freight services close to the bank.
Where can I find mobile phone repair services near First Citizens Bank in Myrtle Beach?
CPR Cell Phone Repair Myrtle Beach and Cell Phone Repair offer mobile phone repair and IT services nearby.
What nearby places should I consider visiting before or after my banking appointment?
You might consider visiting local shops like MINT State gift shop or stopping by nearby dining places such as McAlister's Deli and Denny's for a meal.