TD Bank

Reviews

• SW

  Spirit Warrior317

  Oct 21, 2025
  1.0
  If I could leave zero stars, I would. The bank manager there, Nathan, should not be a manager. I went in there and referred someone to get an account there,(this was my third referral for the bank) and the other two referrals, I received a code upfront to get myself and the other new account holders a bonus. Long story short, (because it WAS a long hassle) he set up the account and never gave us the code. He then avoided and/or didn't return our calls, which prompted me to call and speak with Corporate. They said that he could still make good with it all...but again, he didn't want to return a phone call. When we finally DID speak to him nearly a month later, he said it was OUR problem and we should have asked for the code to begin with. He said it was their policy to not give bonuses unless people inquire. Come again? He saw I was bringing in a new customer, and the other branches I dealt with were more than happy to make sure we got our promotional bonuses. This guy acted like the money was coming out of his pocket. Then he tells us, "I can see in the notes you tried to complain and get me in trouble....guess that didn't work, huh?" Well, you know...it's a small bonus, so we will let it go...but it's the principle of the situation...and quite frankly Mr. Manager, you've shown you have no solid principles. Never banking at that branch again.
• TG

  Tyler Griffin

  Jul 14, 2025
  5.0
  Best bank for business services
• DE

  Dianne Engle

  Apr 27, 2023
  1.0
  Terrible! I opened an on line account 11 days ago! I still cannot access this account! Many phone calls made regarding this issue. As of today, the account is CLOSED....No confidence in this establishment, zero, nada, zip!
• JS

  joan skowronski

  Aug 27, 2022
  1.0
  Teller told me that it’s the policy of all td banks not to give out withdrawal slips i found out that it’s a total lie (UNBELIEVABLE )
• CB

  Cheyenne Bruno

  Jun 3, 2022
  1.0
  We had a horrible experience at this location. Without going into every detail, the employee promised a promotional bonus if we opened a certain checking account. When we did not receive the bonus, we asked about it. The employee lied to the manager and said he never promised to add the promotion and that he informed us that it was for online accounts only. The manager said he would try to handle the situation. He promised over and over to keep me updated. He never kept in touch as promised. Finally, after almost 2 months I asked why he would never call me back like he said, I was told that "usually people would have dropped it by now". Needless to say, he never worked it out. TDs corporate customer service then told me that they cannot override a managers decision. I only share this experience so that hopefully it will save someone else in the future.

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