Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
31 reviews
5 stars
12
4 stars
1
3 stars0
2 stars
1
1 star
17
- RDRamses DiazNov 14, 20251.0This bank wasted a full year of my time and money. Last November, I sat down with a banker for about 30 minutes. He clearly told me I would get 5% interest for one year on my CD. We even did the math together on how much I would earn after 12 months – around $700+. That was the ONLY reason I agreed to leave my money there. Almost a year later, I find out the CD is actually at 0.05%. That’s not a small mistake – that’s the total opposite of what I was told. I feel completely misled and scammed. I closed my CD and my checking account on the spot. I will never bank here again. I’m writing this so other people don’t get trapped the way I did. If you open any account here, read every single number on the contract very carefully and NEVER rely on what they “tell” you at the desk. In my experience, what they promised and what they actually put on paper were two very different things.
- JWJosh WurdemannSep 16, 20255.0Julian Castillo went above and beyond to help me with an account issue. Calm and relaxing space, people are friendly and I’ve utilized their notary service a few times as well. Not often I come into a branch but always a good experience. Thanks Julian!
- KKKATEDec 13, 20242.0I went into the bank today and Serenity was extremely rude to me. No eye contact, an attitude with every question that I asked her and she treated me like I was bothering her and she even refused service to me for asking questions. I know one of the other tellers so I waited for him to get off of a phone call and he was very kind and helped me as he always does! The only reason I go to this branch is for Julian. He is amazing . And as a 41-year-old this was my worst in person banking experience of my life. And I do not appreciate Serenity being rude to me in front of my six-yer -old son. If she's unhappy and does not like her job she does not need to work with people in a customer service role. I hope to avoid her at all times in the future.
- WSWilliam ShakespeareFeb 23, 20231.0Does anyone even work here? multiple calls and voicemails to branch and branch manager, no answer no response, no return calls.
- JPJacob ParnellJan 14, 20221.0Terribly unhelpful and rude. A branch representative here, Julian Castillo, literally told me "sir, I can't help you if I don't know you" about charges on my account. Quite possibly the most stunning response I've ever gotten from a place of business much less a bank. I hope they find better manners and morals for their own sake.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Mount Pleasant?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What are the branch's regular business hours?
Truist in Mount Pleasant is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
What types of accounts can I open at Truist?
You can open checking accounts, which are ideal for daily transactions, and savings accounts, which help you save for goals or emergencies. Certificates of Deposit (CDs) can only be opened at a branch.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Opening in branch gives you immediate access to a temporary debit card.
How do I activate my Truist debit card?
You can activate your debit card online, which allows you to make digital purchases and in-person payments with your checking account.
What services does Truist offer to assist small business owners?
Truist offers business loans, business checking accounts, cash management services by appointment, and trust services by appointment to support small businesses.
What nearby dining options are close to the Truist Mount Pleasant branch?
Nearby dining options include Migliori's Pizzeria, Golden Bowl Chinese Restaurant, A Dough Re Mi Pizza, McCann's Irish Pub, Bailey's Pub, and 78 Degrees West sports bar.
Are there any nearby fitness or recreational facilities near Truist?
Yes, nearby facilities include Society gym and Low Country Karate martial arts club, offering options for fitness and active lifestyle activities.
How can customers visiting Truist benefit from nearby services like Hertz Rent A Car or nearby insurance agencies?
Customers can conveniently rent vehicles from Hertz Rent A Car for travel needs, and access insurance services from Farm Bureau Insurance located nearby to manage personal or business coverage.
What is the address and contact information for the Truist branch in Mount Pleasant?
The address is 2692 N Highway 17, Mount Pleasant, SC 29466. The main phone number is +1 843-388-1000, and the fax is +1 843-388-1010.